Lisa Bilder

Lisa Bilder serves as the Contracting Officer for the agency, overseeing the full lifecycle of procurement activities with a singular focus on pharmacy benefit management and third-party administration of insurance and pension funds. In this capacity, she ensures compliance with federal acquisition regulations while advancing mission-critical objectives related to healthcare financial administration. Her acquisitions typically involve complex service contracts for claims processing, formulary management, utilization review, and member services, requiring deep domain expertise in healthcare economics and regulatory frameworks. She plays a pivotal role in aligning procurement strategy with national health policy goals and ensuring transparency and accountability in all contracting actions. Lisa Bilder maintains a broad and competitive vendor ecosystem, engaging with a diverse range of contractors including national third-party administrators, health plan service providers, and technology-enabled benefit managers. Her procurement approach emphasizes competitive sealed bidding and performance-based contracting to ensure value, efficiency, and service quality. While she does not rely on a concentrated group of prime contractors, she consistently evaluates proposals based on technical capability, past performance, and operational scalability to support large-scale, high-volume administrative functions. Her contracting patterns reflect a strong preference for open competition, with 100% of her awards issued under the “No Set-Aside” category. This indicates a deliberate strategy to maximize market participation and leverage economies of scale, rather than targeting specific socioeconomic categories. Her approach prioritizes merit-based selection over set-aside programs, ensuring the most qualified providers—regardless of business size or certification—are selected based on technical merit and cost-effectiveness. Lisa Bilder’s primary technical domain is NAICS 524292, encompassing pharmacy benefit management, claims adjudication systems, network management, and administrative services for Medicare Part D, Medicaid, and private employer-sponsored plans. She specializes in procuring complex, high-volume, data-driven healthcare administration services that require interoperability with payer systems, compliance with federal healthcare laws, and robust cybersecurity protocols. Her expertise lies in navigating the intersection of healthcare finance, regulatory compliance, and technology-enabled service delivery.