Lorraine J. Kramer

Lorraine J. Kramer serves as a Contracting Officer responsible for managing the acquisition of janitorial and cleaning services across federal operations. In this role, she ensures compliance with federal procurement regulations while delivering cost-effective, high-quality facility support services that meet agency operational standards. Her portfolio is exclusively focused on service-based contracts under NAICS 561720, requiring deep familiarity with performance-based service acquisition (PBSA) methodologies, statement of objectives (SOOs), and quality assurance surveillance plans (QASPs). Kramer’s expertise lies in structuring solicitations that emphasize measurable outcomes, workforce standards, and environmental compliance, ensuring seamless integration of cleaning services into sensitive federal environments. Her contractor relationships are characterized by a broad and competitive marketplace of service providers, with no single vendor dominating her award portfolio. She engages with a diverse range of firms—from national facility services contractors to local, regionally-based janitorial vendors—fostering an open and transparent competition environment. Her procurement approach prioritizes value, reliability, and adherence to performance metrics over vendor size or brand recognition, encouraging participation from both large and small service providers through clear, well-defined requirements. Kramer’s contracting patterns reflect a strong preference for full and open competition, with 100% of her awards issued without set-aside designations such as 8(a), HUBZone, or SDVOSB. While she does not reserve contracts for socioeconomic categories, her solicitations are structured to allow equitable access for all eligible vendors, ensuring compliance with FAR Part 19 while maintaining competitive rigor. This approach underscores her commitment to efficiency and fairness in the procurement process. Her technical domain expertise is narrowly focused on janitorial services, encompassing everything from routine custodial operations to specialized cleaning for healthcare, laboratory, and government facility environments. She possesses advanced knowledge of industry best practices, including green cleaning protocols, hazardous waste handling, and workforce training standards, ensuring that all contracted services meet federal health, safety, and sustainability requirements.