Michelle A Burgesen

Michelle A. Burgesen serves as Director of the Office of Information Technology Acquisition (OITA) within the Social Security Administration’s Office of Acquisition and Grants, where she leads the strategic planning and execution of IT-related procurements critical to modernizing the agency’s digital infrastructure. In this role, she oversees the acquisition of complex systems integration, cybersecurity solutions, and computer facilities management services that underpin the secure and reliable delivery of Social Security benefits. Her portfolio is centered on mission-critical IT modernization initiatives, ensuring alignment with federal standards for data integrity, system resilience, and operational continuity. Burgesen maintains longstanding partnerships with key contractors including CA, Inc. and COLORID, LLC, who provide enterprise-level IT services and infrastructure support. These relationships reflect a pattern of sustained, performance-based engagements focused on long-term system stability and technical modernization. Her contracting approach emphasizes vendor accountability, lifecycle management, and service-level compliance, fostering collaborative, outcome-driven partnerships with vendors capable of delivering scalable, secure, and compliant IT environments. Notably, Burgesen’s procurement strategy does not utilize socioeconomic set-asides, with 100% of awards issued under full and open competition. This reflects a deliberate focus on technical capability and operational readiness over socioeconomic classifications, prioritizing mission outcomes and vendor expertise in delivering high-assurance IT services. Her primary procurement focus is concentrated in NAICS 541513—Computer Facilities Management Services—encompassing data center operations, network maintenance, cloud infrastructure support, and IT asset lifecycle management. She specializes in acquiring services that ensure the continuous operation of mission-critical systems, with deep expertise in federal IT service delivery frameworks, NIST compliance, and enterprise systems integration.