Michelle Yates

Michelle Yates serves as a Contract Specialist within the Information Technology Division of U.S. Immigration and Customs Enforcement, where she manages the acquisition of mission-critical IT systems that support national security and immigration enforcement operations. Her responsibilities include planning, soliciting, evaluating, and awarding contracts for custom software development, data infrastructure, and secure computing environments. She plays a pivotal role in ensuring that IT modernization initiatives—such as case management platforms, cyber defense tools, and real-time analytics systems—are procured in compliance with federal regulations and aligned with operational priorities. Her portfolio primarily consists of service-based acquisitions requiring technical expertise in software engineering and cloud-enabled architectures. Michelle maintains consistent working relationships with key contractors including BI2 TECHNOLOGIES, LLC and ECLINICALWORKS LLC, both of which provide specialized IT services tailored to federal law enforcement needs. Her procurement approach emphasizes performance-based contracting, agile development methodologies, and long-term vendor collaboration to ensure system scalability, interoperability, and cybersecurity compliance. She engages with vendors who demonstrate proven experience in delivering secure, high-availability solutions under stringent federal compliance frameworks such as FISMA and NIST SP 800-53. Michelle’s contracting activity is exclusively non-set-aside, with 100% of her awards issued under full and open competition. While she does not prioritize socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs, her process remains transparent and rigorously competitive, ensuring value and technical capability drive award decisions. Her primary procurement focus lies in NAICS 541511 (Custom Computer Programming Services), 541519 (Other Computer Related Services), and 518210 (Computing Infrastructure Providers), reflecting her specialization in bespoke software development, data processing, and cloud-hosted infrastructure. She routinely procures secure application development, data integration platforms, and managed IT services that enable real-time intelligence sharing and operational decision-making across ICE’s digital ecosystem.