Nancy A. Costello

Nancy A. Costello serves as a Contracting Officer within the Mitigation SECTION (MIT60) of the Federal Emergency Management Agency, part of the Department of Homeland Security. In this role, she is responsible for managing the full lifecycle of procurement actions supporting national resilience initiatives, including planning, solicitation, award, and contract administration. Her acquisitions focus on technical and operational services that enhance catastrophe risk modeling, flood insurance program support, and community preparedness infrastructure. Costello ensures compliance with federal acquisition regulations while aligning procurements with the agency’s mission to reduce disaster risk through data-driven solutions and sustainable program delivery. While specific contractor names are not publicly available, Costello maintains a balanced vendor ecosystem that includes both large-scale service providers and small businesses capable of delivering specialized technical and administrative support. Her working relationships emphasize performance-based contracting, clear statement of work development, and rigorous evaluation of technical capability and past performance. She fosters long-term partnerships with vendors who demonstrate agility in supporting dynamic mitigation needs and robust data integration capabilities. Costello demonstrates a strong commitment to socioeconomic contracting, with nearly 60% of her acquisitions structured as small business set-asides—equally divided between Total Small Business Set-Asides under FAR 19.5 and 8(a) competed contracts. This pattern reflects a deliberate strategy to expand opportunities for disadvantaged and small businesses while ensuring competitive rigor and programmatic effectiveness in mission-critical support services. Her primary procurement focus lies in NAICS 561210 (Facilities Support Services), which encompasses administrative and operational infrastructure essential to mitigation program delivery. She also routinely procures Custom Computer Programming Services (NAICS 541511) for risk modeling tools, Telephone Answering Services (NAICS 561421) for public outreach systems, and Insurance-Related Activities (NAICS 524298) to support the National Flood Insurance Program’s customer service and claims infrastructure. Her expertise spans both technical systems and mission-enabling administrative services critical to federal disaster resilience efforts.