Ngoc-Uyen Do

Ngoc-Uyen Do serves as a key procurement specialist within the 0411 Aq Hq Contract Augmented unit of the Department of the Army, responsible for managing facility sustainment and maintenance contracts critical to operational readiness at U.S. Army installations, including overseas garrisons such as USAG Humphreys and USFK. Their role centers on executing performance-based service acquisitions under NAICS 561720 to ensure the integrity of military infrastructure, including building systems, utilities, and environmental support services. Do oversees the full lifecycle of janitorial and custodial contracts, ensuring compliance with military standards for cleanliness, safety, and mission continuity in high-tempo operational environments. Do maintains consistent contracting relationships with a select group of established service providers, including GLOBAL SYSTEMIZED INDUSTRY, 09CLEAN CO., LTD, KOREA CONTAINER POOL CO., LTD, NOKHWACHANGJO, and GLOBAL COMPANY ALLIANCE CO., LTD. These vendors are primarily regional or international service firms with proven capacity to deliver standardized janitorial and facility support services across diverse, often austere, military locations. The working relationship pattern reflects a preference for repeat performance, contractual continuity, and reliability over competitive bidding cycles, indicating a focus on operational stability rather than market-driven competition. There is no use of socioeconomic set-asides in Do’s procurement portfolio; all acquisitions are conducted as full and open competitions, reflecting a mission-driven prioritization of service continuity and scale over socioeconomic preferences. This approach underscores a strategic decision to ensure uninterrupted facility operations, particularly in overseas theaters where vendor reliability and logistical scalability outweigh small business participation targets. The sole NAICS focus is 561720 (Janitorial Services), indicating deep specialization in custodial, waste management, sanitization, and facility maintenance contracts. Do’s expertise lies in procuring comprehensive, performance-based cleaning and support services tailored to military facility requirements, including hazardous material handling, 24/7 operational readiness, and compliance with DoD environmental and health standards. Their work directly enables mission-critical infrastructure resilience across global Army installations.