Nicole Dorsey

Nicole Dorsey serves as a key procurement professional within the Centers for Medicare & Medicaid Services’ Office of Support Services and Operations, where she manages acquisitions critical to the operational backbone of federal health insurance programs. Her responsibilities center on securing specialized services that enable core insurance administration functions, including claims processing, beneficiary enrollment, provider network management, and eligibility verification. She operates within a highly regulated environment governed by federal health care statutes, ensuring all procurements align with CMS’s mission to maintain the integrity and efficiency of Medicare and Medicaid. Her portfolio is exclusively focused on direct health and medical insurance carrier services, reflecting a strategic alignment with statutory requirements for private-sector administration of federal health benefits. Nicole Dorsey’s contracting activity is directed exclusively toward direct health and medical insurance carriers—entities legally authorized to underwrite and administer Medicare Advantage, Medicare Part D, and Medicaid managed care plans. She engages with a stable ecosystem of large, nationally recognized insurers and managed care organizations that possess the infrastructure and regulatory compliance capabilities required to serve millions of beneficiaries. Her working relationships are characterized by long-term, performance-based contract structures, emphasizing outcomes, data interoperability, and audit readiness. Vendor partnerships are governed by strict federal health care compliance standards, including HIPAA, NIST, and CMS Quality Payment Program requirements. Nicole Dorsey’s procurement strategy reflects a uniform preference for full and open competition, with 100% of her acquisitions designated as “No Set-Aside.” This approach is driven by the specialized nature of the services procured, which require extensive regulatory licensing, actuarial expertise, and nationwide network capabilities typically held only by large, established health insurers. While small business set-asides are not utilized, her contracting practices remain fully compliant with all socioeconomic and competition requirements under the Federal Acquisition Regulation. Her technical domain is narrowly focused on NAICS 524114—Direct Health and Medical Insurance Carriers—encompassing the full lifecycle of managed care contracting, from plan design support to claims adjudication systems and provider payment integrity tools. Her expertise lies in navigating the intersection of federal health policy and commercial insurance operations, ensuring procurements deliver scalable, secure, and compliant administrative services to support national health coverage programs.