Nicole Haines

Nicole Haines serves as a Contracting Officer within the General Services Administration’s Federal Acquisition Service, Region 8, where she plays a pivotal role in executing mission-critical acquisitions that support federal cybersecurity resilience, digital infrastructure modernization, and facility operational sustainability. She manages the full lifecycle of procurement actions for technical services, including systems design, engineering support, and facilities operations, ensuring compliance with federal acquisition regulations and alignment with GSA’s strategic objectives. Her portfolio primarily encompasses complex, performance-based contracts requiring specialized technical expertise and robust vendor performance oversight. Haines cultivates strategic relationships with a diverse pool of vendors, including mid-to-large-tier engineering and technical services firms, as well as small business contractors capable of delivering high-assurance solutions in aviation support, facility operations, and systems engineering. While no single contractor dominates her portfolio, her contracting patterns reflect a preference for competitive, performance-driven engagements that emphasize innovation, scalability, and mission readiness. She frequently collaborates with firms possessing cybersecurity clearances and ITIL- or ISO-certified service delivery frameworks to ensure compliance with federal standards. Her set-aside preferences reveal a targeted commitment to socioeconomic programs, with 16.7% of her awards directed to 8(a) competed contracts, demonstrating active support for disadvantaged small businesses. The remaining 83.3% of her acquisitions are fully competed without set-asides, indicating a balanced approach that prioritizes both competition and equitable opportunity. She consistently applies socioeconomic authorities to foster vendor diversity while maintaining rigorous performance standards. Haines specializes in procurements under NAICS 541330 (Engineering Services), 561210 (Facilities Support Services), and 488190 (Other Support Activities for Air Transportation), reflecting deep expertise in technical services for aviation infrastructure, federal facility sustainment, and mission-critical engineering. Her work supports the integration of secure, resilient systems across federal installations, with a focus on lifecycle management, maintenance optimization, and operational continuity.