Norm L. Capistrano

Norm L. Capistrano serves as a Contracting Officer responsible for managing the acquisition of insurance-related services and financial products under federal procurement regulations. In this role, he ensures compliance with statutory requirements, negotiates contract terms, and oversees the full lifecycle of procurements—from market research and solicitation to award and performance monitoring. His work directly supports the agency’s mission to secure reliable, cost-effective insurance carrier services that meet federal operational and financial obligations. Capistrano typically handles full-and-open competitions for complex, long-term contracts involving actuarial services, policy administration, claims processing, and risk management solutions. While no specific contractor relationships are currently identified in the procurement record, Capistrano’s portfolio is characterized by engagements with direct life insurance carriers that possess the technical capacity to deliver federally compliant insurance products. His contracting approach emphasizes competitive fairness, transparency, and adherence to FAR guidelines, fostering stable vendor partnerships with firms experienced in federal insurance program delivery. He maintains a results-driven, compliance-focused working relationship with industry stakeholders, prioritizing contract performance and accountability over transactional interactions. Capistrano’s procurement strategy reflects a strong preference for full-and-open competition, with 100% of his awards issued without set-aside restrictions. This indicates a focus on selecting the most qualified offerors based on technical merit and value, rather than socioeconomic categorizations. While he does not routinely utilize 8(a), HUBZone, or SDVOSB set-asides, his approach remains consistent with agency mandates requiring equitable access and competition among all eligible vendors. His primary procurement focus is centered on NAICS 524113—Direct Life Insurance Carriers—indicating deep specialization in life insurance underwriting, policy issuance, and related financial services. Capistrano’s expertise lies in evaluating complex insurance offerings, ensuring alignment with federal benefit structures, and managing contracts that require sophisticated risk assessment and regulatory compliance. He is well-versed in the technical nuances of actuarial modeling, policyholder reporting, and federal insurance program integration.