Patti Slay

Customer Account Manager serves as a key procurement liaison within GSA’s Federal Acquisition Service, Region 4, where they oversee the acquisition of mission-critical information technology systems and technical services to support federal defense, aviation, and command-and-control operations. Responsible for managing end-to-end contract lifecycle activities, they specialize in securing integrated computing solutions, software development, and communications infrastructure through competitive and non-competitive mechanisms. Their portfolio emphasizes complex, high-impact procurements aligned with the agency’s strategic priorities in modernizing federal IT architectures and sustaining mission-critical systems. The Customer Account Manager maintains a primary working relationship with AMD INTERNATIONAL TECHNOLOGIES LLC, a trusted vendor delivering advanced technology solutions across multiple contract vehicles. Their contracting patterns reflect a preference for established, high-performance contractors with proven capabilities in systems integration and technical services, fostering long-term partnerships grounded in performance reliability and compliance with federal acquisition regulations. While they engage with a range of vendors, their core relationships are characterized by consistent recompetition and performance-based contract modifications. Set-aside preferences are heavily skewed toward open competition, with 85.7% of awards issued under no set-aside authority, reflecting a focus on technical merit and full and open competition. However, they maintain a meaningful commitment to small business participation, with 14.3% of awards directed to 8(a) certified firms, demonstrating alignment with federal socioeconomic goals without compromising mission requirements. Their procurement focus centers on NAICS 511210 (Software Publishers) and 541511 (Custom Computer Programming Services), with significant activity in electronic computer manufacturing (334111) and environmental consulting (541620). They routinely acquire custom software, embedded systems, cybersecurity-enabled platforms, and mission-specific engineering support, demonstrating deep technical expertise in defense-grade IT modernization and systems integration.