Shannon Serrano

Shannon Serrano serves as a key procurement professional within the FA4690 28 Cons Pkc unit of the Department of the Air Force, responsible for managing acquisitions that sustain critical Air Force infrastructure and operational readiness. Their role centers on procuring specialized industrial maintenance, communications hardware, and facility support services essential to mission-critical installations. Serrano handles complex contracting actions involving technical equipment repair, environmental control systems, and security infrastructure, ensuring alignment with Air Force readiness standards and federal acquisition regulations. They play a pivotal role in translating operational needs into compliant, efficient procurement strategies that support the enduring functionality of Air Force assets. Serrano maintains consistent working relationships with contractors such as Ostrom Painting & Sandblasting, Inc., and Astronics Test Systems Inc., reflecting a preference for specialized vendors with proven expertise in industrial surface treatment and test equipment systems. These partnerships are characterized by repeat engagement and technical alignment, indicating a focus on vendor reliability, performance history, and capability to meet stringent military specifications. Serrano’s contracting approach emphasizes long-term vendor collaboration over transactional engagements, fostering accountability and quality assurance in high-stakes maintenance and calibration services. The procurement portfolio demonstrates a balanced approach to socioeconomic set-asides, with half of all contracts designated for total small business set-asides under FAR 19.5, while the remainder remain open competition. This pattern signals a deliberate commitment to expanding opportunities for small businesses without compromising access to specialized capabilities. Serrano actively leverages small business programs to build a diverse, resilient supplier base aligned with Air Force sustainment goals. Primary procurement activity centers on NAICS 334220 for wireless communications equipment and 811310 for commercial and industrial machinery repair—domains requiring precision technical oversight. Additional focus on 334519 for measuring devices and 315210 for apparel contracting reflects a broad, mission-driven scope that includes both high-tech instrumentation and unique support services. Serrano’s expertise lies in navigating the intersection of industrial maintenance, communications systems, and facility operations to deliver mission-critical capabilities.