Shayla Gross

Shayla Gross serves as a procurement professional responsible for managing information technology acquisitions aligned with federal contracting standards. Her role centers on executing complex service-based contracts to support digital infrastructure and software solutions critical to agency operations. She routinely oversees the full acquisition lifecycle—from market research and solicitation development to contract award and performance monitoring—ensuring compliance with FAR regulations and strategic sourcing objectives. Her work directly supports the agency’s mission to modernize IT systems and enhance operational efficiency through technology-driven solutions. Gross maintains a broad network of vendor partnerships, primarily engaging with firms specializing in computing infrastructure, data processing, and custom software services. While no single contractor dominates her portfolio, she consistently collaborates with both large-capability providers and agile small businesses capable of delivering scalable cloud-enabled solutions and web-hosting platforms. Her contracting patterns reflect a preference for performance-based outcomes and competitive bidding, fostering an environment where innovation and reliability are prioritized over vendor size alone. Her procurement strategy demonstrates a strong commitment to small business participation, with 25% of her awards designated as total small business set-asides under FAR 19.5. Though she does not prioritize specific socioeconomic categories such as 8(a), HUBZone, or SDVOSB, her consistent use of small business set-asides underscores a deliberate effort to expand market access for qualified small entities. This approach aligns with broader federal goals to diversify the contractor base and promote equitable economic opportunity. Her primary technical focus lies in NAICS 518210, where she procures computing infrastructure, data center services, and web hosting solutions, complemented by significant activity in NAICS 511210 for software publishing and 541519 for specialized IT consulting. Her domain expertise centers on cloud migration, data management systems, and integrated digital platforms, reflecting a deep understanding of modern IT service delivery models and cybersecurity-aligned procurement practices.