Stella Heng

Stella Heng serves as a Procurement Specialist responsible for managing the full lifecycle of acquisition activities, from market research and solicitation development to contract award and administration. She plays a critical role in ensuring the agency’s operational needs are met through compliant, efficient, and transparent procurement processes. Her portfolio is exclusively focused on janitorial and cleaning services, where she designs and executes task orders and indefinite-delivery/indefinite-quantity (IDIQ) contracts under NAICS 561720. Stella ensures all procurements align with federal acquisition regulations and agency policy, prioritizing quality, cost-effectiveness, and service reliability across all contract actions. Stella works with a broad base of qualified vendors specializing in commercial cleaning, facility maintenance, and environmental services. While no single contractor dominates her award profile, she maintains consistent relationships with a diverse pool of service providers who meet stringent performance and compliance standards. Her contracting approach emphasizes competitive bidding, clear performance metrics, and post-award oversight to ensure contractor accountability and service continuity. She actively engages with vendors through pre-solicitation meetings and debriefings to foster transparency and improve future acquisition outcomes. Stella’s procurement strategy reflects a strong commitment to open competition, with 100% of her awards issued under non-set-aside conditions. While she does not currently prioritize socioeconomic programs such as 8(a), HUBZone, or SDVOSB, her process remains fully compliant with all federal small business participation goals. Her approach prioritizes merit-based selection based on technical capability, past performance, and price reasonableness, ensuring that all eligible firms—regardless of certification status—have equitable access to opportunities. Her technical expertise lies exclusively in janitorial services, encompassing routine custodial operations, deep cleaning, waste management, and specialized sanitation protocols. Stella is well-versed in evaluating service delivery models, staffing plans, and safety compliance standards under OSHA and EPA guidelines. Her domain knowledge ensures that contract requirements accurately reflect operational needs while promoting efficiency and public health outcomes.