Susan A. Haas

Susan A. Haas serves as a Contract Officer within the PBS R10 Services Acquisitions Branch of the General Services Administration’s Public Buildings Service, where she leads the procurement of integrated facilities support services essential to maintaining federal building operations. Her role encompasses the full lifecycle management of contracts for operational and maintenance services, ensuring compliance with federal standards for accessibility, infrastructure resilience, and environmental sustainability. Haas specializes in acquiring comprehensive facilities management solutions that support the safe, efficient, and mission-critical function of federal properties, with a focus on service-based acquisitions under NAICS 561210. Haas cultivates strategic partnerships with a diverse pool of qualified vendors, primarily small businesses certified under HUBZone programs, to deliver high-quality facilities support services. While no single contractor dominates her portfolio, she consistently engages with firms possessing proven expertise in building operations, custodial services, grounds maintenance, and energy management. Her contracting approach emphasizes performance-based outcomes, clear statement of work development, and rigorous contractor accountability to ensure service delivery aligns with federal facility standards. A steadfast advocate for socioeconomic equity in federal contracting, Haas exclusively utilizes HUBZone set-asides for all her acquisitions, reflecting a deep commitment to directing opportunities to businesses located in historically underutilized economic zones. This pattern underscores her dedication to fostering economic development in distressed communities while ensuring access to capable, locally rooted service providers who understand regional operational challenges. Her technical domain centers entirely on NAICS 561210—Facilities Support Services—encompassing a broad spectrum of non-clinical, building-centric services including janitorial, waste removal, pest control, security support, and minor repairs. Haas brings specialized knowledge in performance-based service contracting, work order management systems, and compliance with GSA and OMB guidelines for facility sustainment, making her a key steward of the Public Buildings Service’s mission to maintain the nation’s federal infrastructure.