Tracy L Mals

Tracy L. Mals serves as a Contract Specialist within the PBS R10 Services Acquisitions Branch of the General Services Administration’s Public Buildings Service, where she plays a pivotal role in executing mission-critical acquisitions for federal facility operations and maintenance. Her responsibilities include managing the full lifecycle of service contracts—from requirements development and market research to solicitation, evaluation, and award—ensuring compliance with FAR regulations and agency-specific policies. Tracy specializes in procuring integrated facilities support services that sustain the safety, accessibility, and operational efficiency of federal buildings, with a focus on performance-based contracting and outcome-driven deliverables. Tracy cultivates collaborative relationships with a diverse pool of vendors, primarily service providers delivering facilities management, janitorial, food service, and landscaping solutions. While no single contractor dominates her portfolio, she consistently engages both large institutional service firms and small business subcontractors, fostering competitive bidding environments that prioritize quality, responsiveness, and compliance with federal standards. Her procurement approach emphasizes long-term vendor partnerships grounded in performance metrics and continuous improvement. Tracy demonstrates a strong commitment to socioeconomic contracting, with nearly 60% of her acquisitions set aside for small businesses, including 37% as Total Small Business Set-Asides under FAR 19.5 and 10.9% designated for HUBZone firms. She also actively promotes Women-Owned Small Business participation, reflecting a deliberate strategy to expand opportunities for underserved entrepreneurs while maintaining rigorous performance standards. Her primary procurement focus lies in NAICS 561210 (Facilities Support Services), complemented by significant activity in 722310 (Food Service Contractors) and 561720 (Janitorial Services). Tracy’s expertise centers on managing complex, multi-service contracts that integrate custodial, maintenance, and operational support functions, ensuring federal facilities meet stringent accessibility, safety, and sustainability requirements under the Americans with Disabilities Act and GSA sustainability guidelines.