Susan Flores

Susan Flores serves as a Contract Specialist with the 257-NETWORK Contract Office 17 (36C257) under the Department of Veterans Affairs, where she plays a pivotal role in securing mission-critical medical equipment and surgical supplies to support veteran healthcare delivery. Her procurement portfolio centers on the acquisition of electromedical devices, in-vitro diagnostic systems, surgical instruments, and laboratory analytics equipment essential to maintaining operational readiness at VA medical facilities. She manages the full lifecycle of contract actions—from market research and solicitation development to award and administration—ensuring compliance with federal acquisition regulations and VA-specific healthcare procurement standards. Her work directly enables clinical excellence by ensuring timely access to advanced diagnostic and surgical technologies. Flores maintains consistent, high-volume contracting relationships with key vendors including Primary Care Solutions Inc., Quest Diagnostics Incorporated, VetPride Services, Inc., McKenzie Construction & Site Development LLC, and Optum Infusion Services 308, LLC. These partnerships reflect a strategic alignment with specialized providers of medical diagnostics, surgical supply distribution, facility maintenance, and infusion services. Her contracting approach emphasizes performance-based outcomes, long-term service-level agreements, and vendor accountability to ensure reliability and clinical compatibility across VA campuses. A staunch advocate for small business inclusion, Flores exclusively utilizes Total Small Business Set-Aside authorities under FAR 19.5, ensuring all acquisitions are reserved for small business concerns. This reflects a deliberate, agency-wide commitment to socioeconomic equity and workforce development, with no awards issued under unrestricted competition. Her contracting patterns consistently prioritize small businesses capable of delivering specialized medical and infrastructure support services. Her technical domain is narrowly focused on NAICS 339113—Surgical Appliance and Supplies Manufacturing—where she specializes in procuring sterile surgical kits, reusable and single-use medical instruments, and precision diagnostic components. This deep specialization ensures she understands the technical specifications, sterilization requirements, and regulatory compliance standards critical to clinical safety and FDA-aligned procurement practices.