Susan K. Apter

Susan K. Apter serves as a Contract Specialist responsible for managing the full lifecycle of procurement actions for commercial and industrial machinery and equipment repair and maintenance services. She plays a critical role in ensuring mission-critical infrastructure support through compliant, transparent, and efficient contracting practices. Her acquisitions typically involve service-based contracts for the maintenance, overhaul, and technical support of non-automotive, non-electronic industrial equipment, requiring deep familiarity with performance-based sourcing, statement of work development, and contract administration under FAR Part 37. Apter’s work directly supports operational continuity for facilities reliant on specialized mechanical systems. Her contractor relationships are primarily with firms specializing in industrial maintenance services, including both large-capacity service providers and niche technical vendors with domain-specific expertise in heavy machinery repair. She engages with vendors through competitive sealed bidding and negotiated procurements, prioritizing quality, timeliness, and technical capability over cost alone. While no single contractor dominates her portfolio, she consistently evaluates and selects vendors based on past performance, certifications, and capacity to meet complex service-level requirements. Apter’s contracting patterns reflect a strong preference for unrestricted competition, with 100% of her awards issued under the “No Set-Aside” category. This indicates a focus on open market access and broad competition, rather than socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs. Her approach prioritizes capability and compliance over socioeconomic targeting, aligning with agency needs for specialized technical services where qualified small businesses may be limited. Her primary NAICS focus is 811310, reflecting deep expertise in procuring industrial machinery repair and maintenance services. She specializes in contracts for the servicing of manufacturing equipment, HVAC systems, conveyance systems, and other non-electronic industrial assets. Her technical domain knowledge ensures that solicitation requirements accurately reflect operational needs, and she works closely with technical representatives to define performance standards and acceptance criteria that safeguard asset reliability and safety.