Zachary Bergum

Zachary Bergum serves as Administrator for the Mass Transit Agency under the County of Hawaii, where he oversees the strategic procurement of critical transportation infrastructure and operational services. In this primary contracting role, he is responsible for managing the full lifecycle of acquisitions aligned with the agency’s mission to deliver safe, accessible, and reliable public transit across the Big Island. His portfolio centers on security services and transit facility support, ensuring compliance with ADA standards and operational security protocols. Bergum leads the evaluation, solicitation, and award processes for contracts that directly enhance rider safety, fleet integrity, and system resilience in a geographically isolated environment. Bergum maintains a consistent contracting pattern with a focused network of security service providers specializing in transit patrol, access control, and surveillance operations. While no single contractor dominates his award portfolio, he routinely engages vendors with proven experience in public transit security, including firms certified in federal and state compliance frameworks. His working relationships are characterized by long-term performance-based contracts, with an emphasis on accountability, response readiness, and adherence to federal transportation security guidelines. Bergum’s procurement strategy reflects a strong preference for open competition, with 100% of acquisitions classified as “No Set-Aside.” This approach prioritizes technical capability and operational reliability over socioeconomic targeting, though he remains compliant with all federal small business participation requirements. His contracting patterns indicate a deliberate focus on merit-based selection, ensuring that service quality and compliance drive vendor selection rather than socioeconomic designation. His primary industry focus is NAICS 561612—Security Guards and Patrol Services—reflecting a deep specialization in transit security operations. Bergum procures a range of services including armed and unarmed patrols, emergency response coordination, CCTV monitoring, and security training for transit personnel. His technical expertise lies in integrating security protocols with public transit systems, ensuring alignment with DHS and FTA guidelines while addressing the unique challenges of serving a dispersed island community.