Send workflow email from your own mailbox ✉️
Shared by Mitt • Let workflow follow-ups come from your connected Gmail or Outlook address, with replies landing in your inbox and Sent folder.
Hello everyone! 👋 We've added Send from your own mailbox to the Send Email step in workflows. Your follow-ups can now come from your connected Gmail or Outlook address, so replies go straight back to you and your Sent folder keeps the record.
What's New
With Send from your own mailbox, a Send Email step can use your own Outlook or Gmail address instead of the default workspace address. Leave Send from empty to keep using the default address, or connect your mailbox when a message should feel like it came directly from you.
How It Works
Choose your sender
- Open a workflow, select a Send Email step, and open the Send from menu
- Click Connect beside Outlook or Gmail, then sign in to your mailbox
- Once it is connected, choose your address from the menu
- If you connected Outlook before this update, click Reconnect to allow sending once
Keep sending personal and clear
- Messages go out as regular email from your address, without the CLEATUS logo or footer
- Replies land in your inbox, and a copy of each message goes to your Sent folder
- Only you can choose your own mailbox. Teammates can edit the rest of the step or click Clear to return to the default address
- Outlook supports up to 3 MB of attachments per email
- The Gmail connection can send messages only, so CLEATUS never reads your Gmail
Why It Matters
A workflow can handle the follow-up without making it feel automatic. When messages come from a real person on your team, recipients know where to reply and your team has a familiar record of what was sent. You get the consistency of automation while keeping the conversation in your own inbox.
Get Started
Open any workflow, select a Send Email step, and connect Outlook or Gmail from the Send from menu. Sending from your own mailbox is available on DATA + AI + Automations plans and higher.
Happy sending! ✉️