Question 1

What does Shared Services Canada do?

Accepted Answer

Shared Services Canada is tasked with centralizing and modernizing the Government of Canada’s information management and information technology infrastructure to ensure secure, efficient, and interoperable digital services across federal departments. Its core mission centers on delivering enterprise-grade IT solutions, including systems design, technical integration, and advisory services that support the government’s digital transformation. Strategic priorities include enhancing cloud-based platforms, advancing conferencing and audiovisual capabilities, and strengthening the technical foundation for cross-departmental collaboration through Platform-as-a-Service and Software-as-a-Service environments. The agency also invests in specialized technical consulting to guide policy-aligned technology adoption and evaluate workforce development tools, such as psychometric assessment systems.

The agency procures primarily computer systems design services and scientific and technical consulting, reflecting its focus on custom IT architecture, integration, and expert advisory support. It relies heavily on supply arrangements and request-for-information processes to establish flexible, long-term vendor partnerships that enable rapid scaling and responsive service delivery. These structures support recurring needs without requiring full competitive bidding for each individual task.

Shared Services Canada consistently targets NAICS 541512 (Computer Systems Design Services) and 541690 (Other Scientific and Technical Consulting Services), indicating a preference for high-skill, non-commodity technical expertise. There is no evidence of set-aside preferences or targeted diversity initiatives in its procurement activity. Vendor relationships appear to be driven by technical capability, proven delivery in complex federal environments, and alignment with government-wide standards for security and interoperability.

As the centralized IT and communications service provider for the Government of Canada, Shared Services Canada operates under the Department of Public Services and Procurement Canada with nationwide reach. It utilizes supply arrangements, standing offers, and request-for-solicitation mechanisms to procure IT services across all federal departments and agencies, ensuring standardized, scalable, and secure digital infrastructure.

Question 2

How do I find contracts from Shared Services Canada?

Accepted Answer

You can find contracts from Shared Services Canada on CLEATUS by visiting the agency's contracts tab. Search and filter by contract type, NAICS code, set-aside, and more. CLEATUS aggregates data from SAM.gov, FPDS, USASpending.gov, and state procurement systems.

Question 3

What industries does Shared Services Canada contract in?

Accepted Answer

Shared Services Canada primarily contracts in the following industries:  (NAICS ). These NAICS codes represent the most active procurement categories for this agency in the last 12 months.

Shared Services Canada

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