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ANSWERPLUS INC

UEI: FTSEERBNF6T4CAGE: L0MY0

ANSWERPLUS INC is a federal contractor, registered under UEI FTSEERBNF6T4 and CAGE code L0MY0. It has been awarded $330,963 in federal contracts. Primary work spans Telecommunications Resellers and Telephone Answering Services. Top awarding agencies include Department Of State.

Contact Information

Registration and classification details

Websitehttps://answerplus.ca/

Address123 Main St, City, ST 12345

Registration

UEI Code

FTSEERBNF6T4

CAGE Code

L0MY0

Entity Structure

Corporate Entity (Not Tax Exempt)

Established

N/A

Business Classifications

For Profit OrganizationWoman-Owned Business

NAICS Codes

812990All Other Personal Services(Primary)

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

AnswerPlus Inc. specializes in providing telephone answering services and telecommunications reseller solutions, delivering mission-critical communication infrastructure for federal agencies. Their core capabilities include managed call center operations, 24/7 inbound call routing, automated voice r...

Key Performance Metrics

Awards Count

5

All time

Active

0

Currently performing

Completed

5

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency

Department Of State$331.0K100%

Awards by NAICS

517911 - Telecommunications Resellers$170.0K51.4%561421 - Telephone Answering Services$161.0K48.6%

Awards by Agency Over Time

Awards by Place of Performance

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Live Answering Services

Solicitation # live-answering-services

The Housing Authority of the City of Los Angeles is seeking a provider for live answering, dispatching, and work order entry services. This solicitation is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. The project falls under NAICS code 561421 and is managed by the primary point of contact, Hadi Otaky. Interested parties must submit their responses by the deadline of November 12, 2026. The contract focuses on streamlining communication and operational efficiency through professional call handling and data entry for work orders. Detailed inquiries and submissions should be directed to the agency through the provided contact channels.

Housing Authority of the City of Los Angeles

POSTED

about 1 hour ago

DEADLINE

Answering Service - After Hours

Solicitation # 27-P-00025

The City of Tampa Water Distribution department is soliciting quotes for an after-hours answering service under solicitation 27-P-00025. The selected provider will be responsible for answering, assigning, dispatching, reporting, and recording all calls 365 days per year, including holidays and weekends, in accordance with City protocols. Key requirements include the ability to support Telecommunications Relay Service or IP-relay in both English and Spanish. The contract includes specific line items for 14,000 standard completed calls and 1,000 emergency or outage-related calls. Bidders must provide an organizational history, at least three professional references, a detailed methodology and approach, an implementation timeline for account setup, and a list of dedicated employees and equipment. To avoid disqualification, applicants must certify their Florida business license and adhere to strict non-discrimination and civil rights compliance standards. The City may award the contract by division, line item, or aggregate total. The awardee is required to perform at least 51 percent of the work with its own forces and must provide daily call records, preferably in XML format. Failure to submit these reports may result in a 25 dollar per day penalty, and five such deductions within one month may trigger termination proceedings. Payment is processed approximately every 30 days following the receipt of correct invoices and is subject to the Florida Prompt Payment Act. All quotes must be submitted electronically via the OpenGov portal by the October 30, 2026, deadline.

Water Distribution

POSTED

DEADLINE

HWRP 24-Hour Odor Complaint Call Answering Services

Solicitation # 221532

The City of Los Angeles is seeking a contractor to provide 24-hour call answering services for the El Segundo Odor Complaint Hotline under solicitation number 221532. This service is a requirement of the AQMD Odor Abatement Order and necessitates a live operator available 24/7 to handle resident calls. Key technical requirements include priority ringing, auto call forwarding, and message dispatching. The selected contractor will be responsible for answering complaints, contacting the SCAQMD, referring issues to the HWRP, and providing necessary notifications to LASAN and El Segundo staff. Interested vendors must submit their responses by December 2, 2026, at 6:00 PM. All inquiries regarding the bid should be directed to Kris Flaig.

City of Los Angeles

POSTED

DEADLINE

in about 1 month

VT (Vertical Transportation) Emergency Phone Service

Solicitation # RP 0193-26

Sound Transit is seeking proposals under solicitation RP 0193-26 for a comprehensive emergency elevator phone solution. The selected contractor will be responsible for the supply and maintenance of code-compliant, cellular-connected emergency phones, as well as the provision of continuous 24/7/365 monitoring and dispatch services. The contract is designed for an initial five-year term, with the option for Sound Transit to extend the agreement for up to five additional one-year terms at its sole discretion. Interested firms must submit their proposals by November 16, 2026, at 3:00 PM PT. While no pre-proposal meeting is scheduled, firms may submit inquiries through the formal Requests for Information process.

POSTED

DEADLINE

External Reporting Line

Solicitation # LFB133

The London Fire Commissioner is seeking an independent third-party provider to establish an external reporting line under solicitation LFB133. This service will provide staff with a secure, additional route to report misconduct, specifically focusing on discrimination, bullying, and harassment. While the Professional Standards Unit continues its standard operations, this external line is specifically designated for allegations involving PSU staff, Directors, and Senior Leadership team members. It will also be utilized in instances involving perceived conflicts of interest, cases of extreme sensitivity or complexity involving multiple parties, or when the PSU lacks the capacity to handle a report. The contract is estimated for a three-year term running from January 4, 2027, to January 3, 2030, and includes the provision of telephone-answering services. The procurement process requires submissions by November 12, 2026, with award decisions based on a weighting of 70 percent for technical merit and 30 percent for commercial value. Additionally, the presumptive winning bidder will be required to complete a cyber security questionnaire.

London Fire Commissioner

POSTED

DEADLINE

Live Answering Services

Solicitation # HA-2026-113

The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals for live answering, dispatching, and work order entry services under solicitation HA-2026-113. The selected vendor will provide 24/7 call handling, immediate dispatch of after-hours emergency calls, and technical integration into HACLA's business system via unique operator email addresses and a secure SMS service. Key deliverables include monthly analytic reports in Excel format and the retention of all call recordings for at least one year. The contract is structured with a one-year base period and four subsequent one-year options, for a maximum term of five years. HACLA intends to award multiple contracts based on best value, evaluating proposals on qualifications, staffing, technical approach, and price. Proposals are due by November 12, 2026, at 11:00 a.m. PT and must be submitted via mail or hand delivery, as electronic submissions are not accepted. Required documentation includes a detailed price form, a list of subcontractors, a workforce profile, and an emergency contingency plan. Awardees must maintain comprehensive insurance coverage of $1,000,000 for workers compensation, commercial general liability, automobile liability, and cybersecurity. The contract mandates strict adherence to confidentiality and data protection for personally identifiable information, as well as compliance with Section 3 of the Housing and Urban Development Act of 1968 and various federal labor and safety standards.

City of Los Angeles

POSTED

DEADLINE

24-Hour Answering Service

Solicitation # PKS-RFP-27-0440

The City of Phoenix Parks and Recreation Department is soliciting offers under solicitation number PKS-RFP-27-0440 for a 24-hour answering service. The contract is intended to commence on or about January 1, 2027, for a five-year term. The selected contractor will be responsible for providing 24/7 call handling, ensuring callers are not on hold for more than two minutes, and capturing structured data including caller information and park locations. Key deliverables include the delivery of quarterly and annual summary reports analyzing call volumes and trends, with a requirement to retain all records for 24 months. Awards will be granted to the responsive and responsible offeror deemed most advantageous to the City based on a points-based evaluation of the proposal, which must include a detailed pricing table and a proposed approach for metrics and reporting. The contractor must comply with extensive civil rights and non-discrimination requirements, including Title VI of the Civil Rights Act of 1964 and the Public Transit Department's Disadvantaged Business Enterprise program. Payment terms are set for thirty to forty-five calendar days following the receipt of a correct invoice, and the City reserves the right to offset any outstanding obligations owed by the contractor against payments due. All submissions must be made electronically via the OpenGov portal by the deadline of October 28, 2026.

Parks and Recreation

POSTED

DEADLINE

Outage Dispatching Services

Solicitation # 49369

The City of Hudson, Ohio, through its Public Works Department, is soliciting bids for Outage Dispatching Services to support electric utility operations. The scope of work includes call intake, outage reporting, dispatch coordination, customer communication, and automated notifications. Key technical requirements involve integration with GIS, SCADA, AMI, Billing, and Work Order Management systems, as well as the maintenance of TTY/TTD capabilities for accessibility. The contractor will be responsible for logging all emergency and non-urgent calls and providing detailed analytics on outage durations, frequency, and crew arrival times. This is a unit price contract with a primary performance period of three years, running from January 1, 2027, to December 31, 2029, with an option for a three-year extension based on performance and pricing. The contract will be awarded to the lowest and best responsive bidder, provided the price does not exceed 10 percent above the estimated cost. Awardees must provide a bid guaranty, a performance bond, a maintenance bond, and two specific insurance policies. Invoices must be submitted to the Public Works Department within the first ten days of the month following service, with payment issued within 30 days of receipt.

POSTED

DEADLINE

in about 18 hours

CA18282 - Provision of 111-2 Service

Solicitation # 9b02a656-c157-410b-ae85-747eea963799

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a provider to deliver the call handling component of the NHS 111 Mental Health Crisis Response Service, known as 111 Option 2. This service provides a 24/7 dedicated response for individuals of all ages experiencing a mental health crisis. The selected provider will be solely responsible for access, triage, and call management, while the Trust retains responsibility for all clinical assessments, decision-making, and outcomes. The successful provider must operate within a matrix management model, collaborating with various urgent and emergency care pathways, community teams, and voluntary sector partners to ensure a seamless service. This opportunity is run under the Provider Selection Regime regulations. Interested parties must register and apply via the MultiQuote portal using reference CA18282 before the response deadline of November 2, 2026.

Avon and Wiltshire Mental Health Partnership NHS trust

POSTED

DEADLINE

Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

POSTED

DEADLINE

Enhancing American Competitiveness and Economic Security through AI in South Asia The Department of State is forecasting a project titled Enhancing American Competitiveness and Economic Security through AI in South Asia. The primary objective of this initiative is to implement U.S. data governance and cybersecurity standards across South Asia, while assessing and procuring appropriate U.S. technologies to support the region. The project focuses on providing hands-on support for the deployment of artificial intelligence within critical infrastructure. This effort is categorized under NAICS code 541511, with Zulfikar Kahn and Tyler Sinclair serving as the primary points of contact for the initiative.

State, Department Of

POSTED

DEADLINE

EUR-IO IT Support ContractThe Department of State is forecasting a contract for EUR-IO IT support services, categorized under NAICS code 541511 for custom computer programming services. The work is expected to be performed in Washington, DC, and was officially posted on August 21, 2026. Administrative inquiries regarding this opportunity can be directed to Jon Arbin as the primary point of contact or Tyler Sinclair, who serves as the Small Business Specialist. Further details regarding this forecast are available through the Acquisition Gateway.

State, Department Of

POSTED

DEADLINE

TSE Staffing (THIS ACQUSITION HAS BEEN COMBINED WITH FASTC TECHNICAL STAFFING)The Department of State is forecasting a staffing contract to provide DS, T, and TSE support across multiple locations, including Springfield and Dunn Loring, Virginia, as well as Fort Washington, Maryland. This acquisition has been combined with FASTC technical staffing and is categorized under NAICS code 561210. This opportunity is designated as a Service-Disabled Veteran-Owned Small Business set-aside. Interested parties can coordinate with Megan Barnes or Small Business Specialist Tyler Sinclair for further information regarding this requirement.

State, Department Of

POSTED

DEADLINE

National Law Enforcement Telecommunications System (NLETS) Database ServicesThe Department of State is forecasting a requirement for National Law Enforcement Telecommunications System database services to provide access to the International Justice and Public Safety Network. This project is categorized under NAICS code 541512 and will be performed in Rosslyn. Interested parties can coordinate with Brian Mason or Small Business Specialist Tyler Sinclair for further details. The procurement is currently listed as a forecast posted on August 21, 2026.

State, Department Of

POSTED

DEADLINE

Diplomatic Security FE/BR Non-Proprietary Roof HatchThe Department of State is seeking design, engineering, and testing support for the development of a non-proprietary FE/BR roof hatch. This project falls under NAICS code 541330 and is currently listed as a forecast, with the primary place of performance located in Arlington. The initiative is managed by the Department of State, with David Sparrowgrove serving as the primary point of contact and Tyler Sinclair acting as the Small Business Specialist. The objective is to provide technical expertise to ensure the roof hatch meets specific diplomatic security requirements through comprehensive engineering and testing phases.

State, Department Of

POSTED

DEADLINE

PPE and HelmetsThe Department of State is forecasting a five year Blanket Purchase Agreement for the procurement of personal protective equipment, specifically focusing on ballistic helmets and associated parts. This requirement is designated as a total small business set-aside under FAR 19.5, falling under NAICS code 315990. The performance of this contract will take place in Springfield. Interested parties may coordinate with Dominic Caruso or Small Business Specialist Tyler Sinclair for further information regarding this acquisition.

State, Department Of

POSTED

DEADLINE

Local Guard ServicesThe Department of State is forecasting a requirement for Local Guard Services under NAICS code 561612. The primary objective of these contracts is to ensure the safety of U.S. government personnel and the protection of life, while preventing unauthorized access and maintaining order. The scope of work includes deterring criminal attacks against U.S. assets and personnel, as well as safeguarding U.S. facilities and equipment from damage or loss. Interested parties can contact Mark Bohac or Small Business Specialist Tyler Sinclair for further information regarding this procurement opportunity.

State, Department Of

POSTED

DEADLINE

Support Which Implements Fast Transitions (SWIFT) 6 The Support Which Implements Fast Transitions (SWIFT) 6 is a forecast opportunity issued by the Department of State. This procurement is designated as a Total Small Business Set-Aside under FAR 19.5, targeting entities that qualify as small businesses. The requirement falls under NAICS code 541611, which pertains to administrative management and general management consulting services. Posted on August 20, 2026, the opportunity is managed by the Department of State with primary points of contact including the Industry Liaison and Small Business Specialist Tyler Sinclair. Interested parties can find further details through the Acquisition Gateway portal.

State, Department Of

POSTED

DEADLINE