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24-Hour Answering Service

Active

PKS-RFP-27-0440State & Local

Response Deadline09/10/2026, 09:00:51 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The City of Phoenix Parks and Recreation department is seeking sealed offers for a 24-Hour Answering Service under solicitation number PKS-RFP-27-0440. The contract term begins upon the later of the specified start date or the official award by the City Council, provided it is signed and recorded by the City Clerk's department. Interested parties must submit their responses by the deadline of September 10, 2026. This procurement is managed through the OpenGov e-Procurement Portal, with Veronica Cabrera serving as the primary point of contact. The agreement will remain in effect until the end of the designated term, including any exercised extensions, or until it is terminated according to the provisions set forth in the agreement.

General Info

City of Phoenix seeks 24-hour answering service offers by September 10, 2026.

Agency

Arizona → Parks and RecreationView Agency

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

(10)

Addendum to Solicitation - Extension of Offer Due Date

DOCX•amendment

FTA Federal Certifications March 2025

PDF•certifications

PTD Disadvantaged Business Enterprise Small Business Participation Plan Initial Plan

PDF•small-business-participation-plan

24-Hour Answering Service.pdf

PDF

PTD Disadvantaged Business Enterprise Small Business Participation Plan Annual

PDF•small-business-participation-plan

City of Phoenix Request for Substitution/Exemption Form

PDF•request-for-substitution

Sensitive Security Information Acknowledgement Form - City of Phoenix Aviation Department

DOCX•acknowledgement-form

Certification of Full/Final Payment to DBE Firms

PDF•certification

Supplemental Terms and Conditions to All Airport Agreements (Rev. 7-11-24)

PDF•contract-document

Acceptance of Offer Form 2025 - City of Phoenix Contract

PDF•contract-document

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseSolicitation

PostedAug 13

Solicitation

Response DeadlineSep 10

Submission deadline

Response Deadline

09/10/2026, 09:00:51 PM UTCin 27 days

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Organization & Contact Information

AgencyArizona → Parks and Recreation

Contacts1 person available

OfficePHOENIX, AZ, 85003, USA

Organization / Agency

Arizona → Parks and Recreation

View Agency Profile

Office AddressPHOENIX, AZ, 85003, USA

Contacts

Veronica CabreraContract Specialist II

contact@example.gov

+1 (555) 000-0000

Full Description

The City of Phoenix invites sealed offers for Description for a Contract Term commencing on or about Contract Start Date , in accordance with the specifications and provisions contained herein or the "Effective Date" which is upon award by City Council, conditioned upon signature and recording by the City Clerk's department, as required by the Phoenix City Code, whichever is later. This solicitation is available through the City's Procurement Portal. For technical support issues related to the OpenGov e-Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information. Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.