AVAYA FEDERAL SOLUTIONS, INC

Avaya Federal Solutions, Inc. specializes in the modernization, operation, and management of mission-critical telecommunications infrastructure for federal agencies, with deep expertise in Avaya CS1K and TSRP systems. The contractor delivers end-to-end solutions encompassing hardware procurement, legacy system replacement, VoIP migration, SIP infrastructure upgrades, and managed services for private cloud environments. Their technical capabilities include supporting bulk and custom moves, adds, and changes (MACs), relocation orders, server OS modernization, and integration of legacy paging systems with modern communication platforms. They demonstrate specialized proficiency in maintaining and transitioning complex, long-standing telephony architectures that underpin critical public service operations, ensuring continuity during multi-year transformation initiatives. The company maintains a sustained and primary relationship with the Social Security Administration, where they consistently support the Technical Processing and Communications Office (TPCO) program—providing ongoing operational support, hardware refreshes, and cloud-based service management for TSRP systems. They also deliver telecommunications equipment and services to the Department of Defense and Department of Homeland Security, indicating a broader federal footprint focused on secure, reliable voice and data communications for high-availability environments. Their primary industry focus is wired telecommunications carriers (NAICS 517110), reflecting their role as a systems integrator and managed services provider for enterprise-grade telephony networks. Secondary activity in telephone apparatus manufacturing (NAICS 334210) and communications equipment manufacturing (NAICS 334290) underscores their ability to source, deploy, and support proprietary hardware alongside software services. This positions them as a niche provider for agencies reliant on Avaya-specific legacy ecosystems requiring careful, phased modernization. Avaya Federal Solutions, Inc. is a 2L entity headquartered in Norfolk, Virginia, with no federal certifications on record. Their geographic presence is centered on federal service delivery, with operations aligned to support agency sites nationwide, particularly those operating legacy telecommunications systems requiring specialized vendor knowledge and sustained technical stewardship.