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CUSTOMER ASSISTANCE BUREAU, MISSOURI

UEI: GSG2WN4XXHA9

CUSTOMER ASSISTANCE BUREAU, MISSOURI is a federal contractor, registered under UEI GSG2WN4XXHA9. It has been awarded $2,638,616 across 28 federal contracts. Primary work spans Unknown NAICS. Top awarding agencies include Department Of Transportation (dot), Surface Transportation Board, and Department Of Homeland Security.

Contact Information

Registration and classification details

Registration

UEI Code

GSG2WN4XXHA9

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

Key Performance Metrics

Awards Count

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Award Analytics & Distribution

Awards by Agency

Department Of Transportation (dot)$1.2M46.8%

Surface Transportation Board$894.6K33.9%

Department Of Homeland Security$594.6K22.5%

Awards by NAICS

- Unknown NAICS$2.6M100%

Awards by Agency Over Time

Awards by Place of Performance

Open opportunities in CUSTOMER ASSISTANCE BUREAU, MISSOURI's top NAICS codes and agencies

Stowable & Modular Interior ComponentsThe contract involves the design and supply of modular, stowable cabin tables and interior components specifically tailored for response vessels, with a primary focus on optimizing interior space utilization. These components must be engineered to fold, retract, or reconfigure efficiently to accommodate dynamic operational needs during emergency response missions, ensuring maximum functionality without compromising safety or accessibility. The solution must withstand harsh maritime environments while remaining durable, lightweight, and compliant with applicable marine standards. This subcontract falls under NAICS code 337214, which classifies it within the Millwork and Interior Woodwork Manufacturing sector, and is issued under the auspices of the Department of Homeland Security. The solicitation was posted on July 16, 2026, and performance is expected to support vessels used in critical response operations, though specific delivery locations or technical specifications are not detailed. The contract does not indicate any set-aside status or detailed point of contact information, suggesting the procuring entity intends to evaluate proposals based on technical capability and design innovation to meet the unique spatial and operational demands of maritime response scenarios.

Department Of Homeland Security

POSTED

DEADLINE

FLIR & Thermal Imaging Systems for Maritime PatrolThe contract entails the supply and integration of FLIR and thermal imaging systems to enhance night vision and situational awareness capabilities on Coast Guard response boats, supporting maritime patrol missions. These systems are critical for detecting vessels, personnel, and hazards in low-visibility conditions, ensuring operational effectiveness during nocturnal and adverse weather operations. The work is structured as a subcontract under the Department of Homeland Security, with the North American Industry Classification System code 334111 indicating specialization in navigating and measuring instruments manufacturing. The systems must be fully integrated into existing naval platforms with minimal disruption, meeting rigorous maritime standards for durability, reliability, and performance under saltwater and high-motion environments. The contract was posted on July 16, 2026, and performance locations are tied to Coast Guard operational areas without specified geographic restrictions.

Department Of Homeland Security

POSTED

DEADLINE

Marine Seating & Crew Accommodation DesignThe contract calls for the design and supply of advanced, shock-mitigating adjustable seating systems tailored for high-speed maritime operations, with a strong emphasis on enhancing crew comfort and safety under extreme conditions. The seating must be engineered to absorb and dissipate dynamic forces encountered during rapid vessel maneuvers, reducing the risk of injury while maintaining ergonomic support for extended operational periods. The solution must be fully adjustable to accommodate diverse body types and mission requirements, integrating materials and mechanisms that ensure durability in saltwater, high-humidity, and high-vibration environments. This subcontract falls under NAICS code 337127, indicating it is classified within the Boat Building industry, and is issued by the Department of Homeland Security for performance in maritime operational settings. The project targets the development of next-generation crew accommodations that align with federal safety and performance standards for high-speed watercraft. Though specific performance locations and point of contact details are not provided, the solicitation is open to qualified subcontractors with proven expertise in marine seating systems, and the opportunity is published through the SAM gov platform with a posting date of July 16, 2026.

Department Of Homeland Security

POSTED

DEADLINE

Marine Trim & Steering Control Systems (Manual Override)The contract involves the design and installation of manual override systems for trim controls on high-speed response boats, ensuring these critical systems remain functional during electronic failure. The work is intended to provide a reliable mechanical backup that allows operators to maintain control of vessel trim without reliance on electronic inputs, directly supporting mission-critical operations under adverse conditions. The systems must be engineered for durability in marine environments and integrated seamlessly with existing electronic control architectures without compromising performance during normal operation. This subcontract, issued under NAICS code 336612 for marine propulsion and parts manufacturing, is sponsored by the Department of Homeland Security and focused on enhancing the safety and resilience of high-speed response vessels. The requirement emphasizes robustness, immediate usability under stress, and compatibility with current naval platforms, with no specific set-aside or geographic limitations indicated. The project's success hinges on precise engineering, thorough testing under simulated failure scenarios, and adherence to marine safety standards to guarantee operational continuity during emergencies.

Department Of Homeland Security

POSTED

DEADLINE

Marine HVAC & Environmental Control SystemsThe contract entails the supply and installation of marine-optimized HVAC and environmental control systems designed specifically for patrol vessels, with mandatory requirements for precise temperature regulation, efficient airflow management, and low-noise operation to ensure crew comfort and operational stealth. These systems must be engineered to withstand the harsh marine environment, including saltwater exposure, high humidity, and continuous vibration, without compromising performance or reliability. The work is classified under NAICS code 333415, indicating specialized machinery manufacturing for HVAC applications, and is structured as a subcontract under the Department of Homeland Security, suggesting integration with broader maritime security initiatives. The contract was posted on July 16, 2026, and places no restrictions on set-aside status, implying open competition among qualified vendors. Performance is expected to occur aboard patrol vessels under the jurisdiction of the Department of Homeland Security, though specific locations are not detailed. The systems must meet stringent operational standards for endurance and quiet functionality, critical for law enforcement and surveillance missions. While point of contact and exact place of performance information are not provided, the solicitation link directs interested parties to the SAM.gov platform for further details and submission requirements.

Department Of Homeland Security

POSTED

DEADLINE

Marine Communication Systems Integration (Wireless & Hardwired)The contract involves the integration of wireless and hardwired communication systems designed to enhance crew coordination in high-noise maritime environments, with a focus on Bluetooth and secure communication technologies. The effort aims to ensure reliable, real-time voice and data transmission despite challenging acoustic conditions, enabling safe and efficient operational coordination aboard vessels. The solution must seamlessly blend existing wireless networks with hardened wired infrastructure to provide redundancy, signal clarity, and resistance to interference. This subcontract, solicited under NAICS code 334220, is managed by the Department of Homeland Security and targets the development and deployment of mission-critical communications tailored to maritime operations. The system must support encrypted channels, low-latency connectivity, and interoperability across diverse platforms and personnel, while maintaining compliance with federal cybersecurity standards. The performance location and specific deliverables are not detailed, but the scope implies field testing, installation, and validation in real-world maritime settings under demanding operational conditions.

Department Of Homeland Security

POSTED

DEADLINE

Marine Electrical & Lighting Systems IntegrationThe contract involves the design and installation of specialized electrical and lighting systems on maritime patrol vessels to enhance operational effectiveness during nighttime missions. Key components include dimmable lighting systems to adjust illumination levels without compromising crew visibility or mission stealth, blackout switches for rapid transition to complete darkness when required, and upgraded electrical panels to ensure reliable power distribution under demanding marine conditions. All systems must meet rigorous maritime standards for durability, moisture resistance, and electromagnetic compatibility to function reliably in high-salinity, high-vibration environments. This subcontract falls under NAICS code 238210 for electrical contracting and is issued by the Department of Homeland Security to support critical national security operations. The work must be performed in alignment with federal maritime specifications, ensuring seamless integration with existing vessel infrastructure and compliance with safety and operational protocols for law enforcement and patrol missions. While the specific location of performance is not detailed, the nature of the work implies involvement with vessel construction or overhaul facilities capable of handling federal maritime assets, requiring qualified contractors with proven experience in marine electrical systems and defense-sector compliance.

Department Of Homeland Security

POSTED

DEADLINE

Marine Vessel Human Factors & Ergonomic Design ConsultingThe contract seeks human factors engineering and ergonomic design consulting services for the development of next-generation response boat cabins, with a primary focus on optimizing operator seating, visibility, control layout, and overall usability to enhance performance and safety in demanding maritime environments. The work will involve applying established ergonomic principles and human-centered design methodologies to ensure intuitive interaction between the operator and the vessel’s interface, reducing fatigue and increasing situational awareness during extended missions. This is a subcontract under the Department of Homeland Security, categorized under NAICS code 541620 for management, scientific, and technical consulting services. The solicitation was posted on July 16, 2026, and the performance location is not specified, indicating flexibility in where the consulting activities will be conducted. The scope emphasizes practical, field-ready outcomes that align with operational needs, requiring close collaboration with engineering and maritime teams to translate human performance data into actionable cabin design improvements.

Department Of Homeland Security

POSTED

DEADLINE

RB-S Demonstrator Feedback

Solicitation # RB-S-DEMO-FEEDBACK-2026

The United States Coast Guard issued feedback derived from the RB-S Demonstrator event held in April and May 2026, summarizing observations from multiple crews who operated four RB-S demo boats across various mission-related scenarios. This document captures crew-input and discussions aimed at informing future considerations but explicitly states it does not constitute a solicitation, request for proposal, amendment, or any form of government commitment. It does not establish requirements, evaluation criteria, preferred designs, or approved configurations, and the government will not respond to inquiries regarding this feedback. This special notice, identified by the solicitation number RB-S-DEMO-FEEDBACK-2026 and posted on July 16, 2026, is classified under NAICS code 336612 and issued by the Department of Homeland Security. Primary point of contact is Justin Geisendaffer, and while no physical location or set-aside details are provided, interested parties may expect future opportunities for engagement through official government solicitations or notices. All details are referenced from the attached document, and no further clarifications are available beyond what is included in this notice.

Department Of Homeland Security

POSTED

DEADLINE

Unable to retrieve subcontract opportunitiesThe contract information indicates that it pertains to a subcontract opportunity under the Department of Transportation, with a place of performance in Washington, D.C., zip code 20590. However, due to a system error, the prime contract details and any potential subcontract opportunities could not be retrieved or identified at this time. As a result, there is no available data on solicitation numbers, set-aside types, NAICS codes, or specific points of contact. The posting date for this subcontract notice is May 29, 2026, but additional organizational or agency details such as office address or agency subdivisions are not provided. Interested parties may refer to the provided website link for updates or further information when available.

Department Of Transportation

POSTED

DEADLINE

70RSAT26D00000001 - Department of Homeland Security (DHS) Homeland Security Systems Engineering and Development Institute (HSSEDI) Federally Funded Research and Development Center (FFRDC) - Award Notice

Solicitation # 70RSAT26D00000001

The contract awarded to the MITRE Corporation establishes the Homeland Security Systems Engineering and Development Institute (HSSEDI) as a Federally Funded Research and Development Center (FFRDC) to provide specialized, independent systems engineering and integration support to the Department of Homeland Security (DHS). The scope focuses on addressing critical homeland security needs—including border security, immigration enforcement, cybersecurity, maritime dominance, and national security events—through the evaluation of emerging technologies, development of prototypes, optimization of system designs, establishment of technical standards and best practices, and creation of realistic test environments. The contract is structured as an Indefinite Delivery Indefinite Quantity (IDIQ) award with a base year plus two option years, with an estimated ceiling value of $400 million. Task orders under this contract may be issued on Firm-Fixed-Price, Time-and-Materials, or Cost-Plus-Fixed-Fee bases. This non-competitive award, justified under statutory authority specific to FFRDCs (41 U.S.C. § 3304(a)(3)(B) and FAR 35.402), emphasizes MITRE's unique institutional knowledge and irreplaceable expertise developed since 2009. The contract ensures continuity in highly specialized systems engineering functions critical to DHS mission areas, with four principal functional areas: capability planning and delivery, emerging threat exploration, independent test and evaluation, and cross-agency enterprise integration. The contractor operates primarily from McLean, Virginia, supporting DHS nationwide. Oversight and acceptance are the responsibility of DHS, with the government maintaining inspection authority to ensure deliverables meet established FAR standards and technical requirements. The contract includes provisions safeguarding objectivity and independence typical of an FFRDC, mitigating organizational conflicts of interest, and requiring adherence to government-prescribed technical and operational standards. Although no detailed line-item pricing or proposal evaluation factors exist due to the non-competitive nature of the award, the contract incorporates comprehensive administrative frameworks and funding structures to support sustained, mission-critical research and development activities within DHS.

Department Of Homeland Security

POSTED

DEADLINE

Organizational Conflict of Interest (OCI) ManagementThis subcontract, issued by the Department of Homeland Security, is focused on managing Organizational Conflicts of Interest (OCI) to ensure the objectivity and independence of Federally Funded Research and Development Center (FFRDC) operations. The contract emphasizes the importance of structural OCI mitigation strategies, including maintaining a non-profit status and adherence to a federally funded operational model. These measures are designed to prevent conflicts that could undermine the integrity of the FFRDC’s work. The contract falls under NAICS code 923130, indicating it relates to administrative management and general management consulting services. Although details such as solicitation number, specific location, and point of contact are not provided, the place of performance is identified with a zip code of 22150. This engagement supports the DHS’s efforts to uphold transparency and impartiality in its contracted research and development activities by reinforcing robust conflict of interest safeguards.

Department Of Homeland Security

POSTED

DEADLINE

Test Environment and Scenario DevelopmentThis contract involves the design and implementation of realistic test environments and scenarios aimed at validating the performance and security of homeland security systems. The work focuses on ensuring that these systems operate effectively under various conditions and meet stringent security requirements. The contract is classified under NAICS code 541380, which pertains to testing laboratories, indicating a technical and specialized scope of work. Issued by the Department of Homeland Security, this subcontract was posted on January 12, 2026. The place of performance is designated with a ZIP code in the 22150 area, though specific city and state details are not provided. The contract seeks expertise in developing rigorous testing frameworks to simulate real-world challenges that homeland security technologies may face, highlighting the critical role of this effort in maintaining national security infrastructure resilience.

Department Of Homeland Security

POSTED

DEADLINE

Technical Standards and Best Practices DevelopmentThis contract focuses on developing technical standards, measures, and best practices specifically tailored to meet the Department of Homeland Security's requirements for systems engineering and integration activities. The subcontract aims to ensure that these engineering processes are aligned with DHS protocols, enhancing the efficiency and effectiveness of systems integration efforts within the agency. The contract falls under NAICS code 541690, which pertains to specialized consulting services, and was posted on January 12, 2026. The work is geographically designated to the 22150 zip code area, though precise city and state details are not provided. As a subcontract opportunity with the Department of Homeland Security, this contract underscores the importance of rigorous standardization in the development and integration of DHS systems to support homeland security initiatives.

Department Of Homeland Security

POSTED

DEADLINE

Enterprise Architecture DevelopmentThe contract involves developing integrated enterprise architectures for the Department of Homeland Security (DHS) aimed at improving interoperability and information sharing across its systems. Utilizing established frameworks such as TOGAF or Zachman, the work focuses on creating cohesive and adaptable architecture models that support the agency’s mission-critical operations. This subcontract, categorized under NAICS code 541512, emphasizes the strategic alignment and modernization of DHS’s IT infrastructure. Set to be performed in the 22150 area, the contract optimizes the department’s ability to manage and exchange information effectively across diverse platforms. Although details such as solicitation number, specific office location, and point of contact are not provided, the contract underscores the importance of enterprise architecture as a foundation for DHS’s evolving technology landscape. The initiative reflects DHS’s commitment to leveraging architected frameworks to enhance system integration and facilitate seamless communication within its operational environment.

Department Of Homeland Security

POSTED

DEADLINE

Technology Evaluation and PrototypingThe contract focuses on the evaluation of emerging technologies and the development of prototypes and proof-of-concept demonstrations tailored for the Department of Homeland Security's programs and operational units. It aims to advance innovative solutions that can enhance the agency's capabilities by thoroughly assessing new technological advancements and translating them into practical applications. This work supports the department's mission by ensuring that cutting-edge technologies are effectively integrated into homeland security operations. This subcontract falls under the NAICS code 541715, which covers research and development in the physical, engineering, and life sciences excluding biotechnology. The place of performance is designated with the zip code 22150, although specific city or state details are not provided. The agreement does not specify any set-aside status, and there is no identified point of contact or additional organizational information. Through this contract, the Department of Homeland Security aims to strengthen its technological edge by investing in rigorous evaluation and demonstrative efforts that validate innovative solutions before broader implementation.

Department Of Homeland Security

POSTED

DEADLINE

Systems Engineering and Integration SupportThe contract focuses on providing specialized systems engineering and integration support to various components within the Department of Homeland Security. Key activities include conducting trade-space analyses and developing integrated architectures aimed at enhancing system interoperability, which is critical for improving the operational effectiveness and coordination among DHS systems. The work supports the modernization and cohesiveness of DHS technology environments to better meet their mission requirements. This subcontract was posted on January 12, 2026, and falls under NAICS code 541330, which pertains to engineering services. The performance location is associated with the 22150 zip code, suggesting proximity to DHS operational hubs. Although specific details on set-asides, organization types, or points of contact are not provided, the contract clearly targets advanced engineering solutions to support the department’s strategic needs.

Department Of Homeland Security

POSTED

DEADLINE