ITSM ACADEMY INC
ITSM ACADEMY INC is a federal contractor, registered under UEI NLC1FTUCPWH3 and CAGE code 39GY4. It has been awarded $212,959 in federal contracts. Primary work spans Professional and Management Development Training, Computer Systems Design Services, and Computer Training. Top awarding agencies include Department Of Defense, Department Of Education, and Department Of Health And Human Services (hhs).
Contact Information
Registration and classification details
Registration
UEI Code
NLC1FTUCPWH3CAGE Code
39GY4Entity Structure
Corporate Entity (Not Tax Exempt)Established
N/ABusiness Classifications
NAICS Codes
Federal Contracting Overview
Award totals, agency breakdown, NAICS distribution, and geographic footprint.
AI Capability Profile
ITSM Academy Inc. specializes in workforce development and technical training solutions focused on IT service management frameworks, particularly ITIL and related governance standards. The company delivers structured curriculum design, instructor-led training, and certification preparation programs ...
ITSM Academy Inc. specializes in workforce development and technical training solutions focused on IT service management frameworks, particularly ITIL and related governance standards. The company delivers structured curriculum design, instructor-led training, and certification preparation programs tailored to federal IT personnel, enabling agencies to build and sustain certified service management professionals. Their technical expertise includes service strategy and design, incident and problem management processes, change enablement, and ITIL-based operational maturity assessments. A key differentiator is their focus on women-led, mission-aligned workforce upskilling, integrating best practices from both private-sector ITSM and public-sector compliance requirements. While award history is not available to confirm specific agency engagements, the contractor’s core offerings suggest alignment with federal IT modernization and workforce development initiatives typically supported by agencies such as DHS, GSA, and DoD, where standardized IT service management capabilities are critical to operational efficiency and compliance. The primary NAICS code 611430 reflects a focus on other computer-related training, positioning ITSM Academy Inc. as a niche provider of specialized professional development in IT service management. This vertical specialization distinguishes them from general IT training firms by targeting the precise competencies required for ITIL certification and service lifecycle governance within government environments. As a Women-Owned Small Business and Woman-Owned Business certified entity headquartered in Boca Raton, Florida, ITSM Academy Inc. leverages its small business status to support diversity and inclusion goals across federal contracting. The company operates as a 2L entity, indicating a lean, agile structure optimized for responsive, high-quality training delivery without the overhead of large institutional providers. Its geographic presence is centered in Florida, with a market positioning rooted in empowering underrepresented entrepreneurs to deliver mission-critical workforce development solutions to the public sector.
Key performance metrics
Award counts and award dollars by type, as prime and as subcontractor.
Awards Count
16
All time
Active
0
Currently performing
Completed
16
Past period of performance
Total Awards
All time
Contracts
Prime · all time
Subcontracts
Sub · all time
Grants
Prime · all time
Subgrants
Sub · all time
Award analytics
Awards by agency, industry, year, award type, size, and place of performance.
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