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Lincoln County Communication Agency 815 SW Lee Street NEWPORT OR 97365 USA

UEI: SLED_F24BE4096895B1BF

Lincoln County Communication Agency 815 SW Lee Street NEWPORT OR 97365 USA is a federal contractor, registered under UEI SLED_F24BE4096895B1BF. It has been awarded $308,460 in federal contracts. Primary work spans Telephone Answering Services. Top awarding agencies include Department Of Agriculture.

Contact Information

Registration and classification details

Registration

UEI Code

SLED_F24BE4096895B1BF

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

Lincoln County Communication Agency provides professional services under NAICS 561421, specializing in debt collection and related financial recovery services. The agency has experience supporting the Department of Agriculture. Their industry focus is centered on the financial recovery and debt co...

Key Performance Metrics

Awards Count

1

All time

Active

0

Currently performing

Completed

0

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award Analytics & Distribution

Awards by Agency

Department Of Agriculture$308.5K100%

Awards by NAICS

561421 - Telephone Answering Services$308.5K100%

Awards by Agency Over Time

Awards by Place of Performance

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Live Answering Services

Solicitation # live-answering-services

The Housing Authority of the City of Los Angeles is seeking a provider for live answering, dispatching, and work order entry services. This solicitation is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. Interested parties must submit their responses by the deadline of November 12, 2026. The primary point of contact for this opportunity is Hadi Otaky, and the project falls under NAICS code 561421.

Housing Authority of the City of Los Angeles

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about 13 hours ago

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VT (Vertical Transportation) Emergency Phone Service

Solicitation # RP 0193-26

Sound Transit is seeking proposals under solicitation RP 0193-26 for a comprehensive emergency elevator phone solution. The selected contractor will be responsible for the supply and maintenance of code-compliant, cellular-connected emergency phones, as well as the provision of continuous 24/7/365 monitoring and dispatch services. The contract is designed for an initial five-year term, with the option for Sound Transit to extend the agreement for up to five additional one-year terms at its sole discretion. Interested firms must submit their proposals by November 16, 2026, at 3:00 PM PT. While no pre-proposal meeting is scheduled, firms may submit inquiries through the formal Requests for Information process.

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External Reporting Line

Solicitation # LFB133

The London Fire Commissioner is seeking an independent third-party provider under solicitation LFB133 to establish and operate an external reporting line for staff to report misconduct, specifically focusing on discrimination, bullying, and harassment. While the Professional Standards Unit continues to handle standard complaints, this external service is specifically commissioned for allegations involving Professional Standards Unit staff, Directors, and Senior Leadership team members. It will also be utilized in instances of perceived conflicts of interest or for cases that are exceptionally sensitive, complex, or exceed the current capacity of the Professional Standards Unit. The contract is estimated to run for three years, from January 4, 2027, to January 3, 2030, and is categorized under telephone-answering services. Award decisions will be based on a weighted evaluation consisting of a 70 percent technical score and a 30 percent commercial score. The presumptive winning bidder will be required to complete a cyber security questionnaire. The deadline for tender submissions is November 12, 2026, at 11:59pm.

London Fire Commissioner

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Live Answering Services

Solicitation # HA-2026-113

The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.

City of Los Angeles

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Q999--GCH Technologies - Vanity Short Codes Annual Lease

Solicitation # 36C24527Q0022

The Department of Veterans Affairs, VISN 05, Veterans Crisis Line requires the exclusive leasing, management, and maintenance of two mission-critical SMS vanity short codes, 838255 (VETALK) and 98801 (988, press 1). These assets are essential for providing 24/7/365 crisis text messaging services and ensuring compliance with the Joshua Omvig Veterans Suicide Prevention Act and the No Veterans Crisis Line Call Should Go Unanswered Act. Due to GCH Technologies Inc. holding exclusive carrier-level ownership of these specific codes, the government has issued an intent to sole source this requirement under FAR 5.2, as replacing the codes would cause unacceptable risks to public safety and disrupt critical routing infrastructure. The contract will be awarded as a firm fixed price agreement based on the lowest price technically acceptable (LPTA) method, with pricing justified against an Independent Cost Estimate and previous Contract No. 36C24525P0022. The period of performance consists of one base year running from December 22, 2026, through December 21, 2027, with four additional option years, not to exceed a total of five years. This procurement is managed by the Network Contract Office 5 under solicitation number 36C24527Q0022, with a response deadline of October 22, 2026.

245-NETWORK Contract Office 5 (36C245)

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Outage Dispatching Services

Solicitation # 49369

The City of Hudson, Ohio, through its Public Works Department, is soliciting bids for Outage Dispatching Services to support electric utility operations. The scope of work includes call intake, outage reporting, dispatch coordination, customer communication, and automated notifications. Key technical requirements involve integration with GIS, SCADA, AMI, Billing, and Work Order Management systems, as well as the maintenance of TTY/TTD capabilities for accessibility. The contractor will be responsible for logging all emergency and non-urgent calls and providing detailed analytics on outage durations, frequency, and crew arrival times. This is a unit price contract with a primary performance period of three years, running from January 1, 2027, to December 31, 2029, with an option for a three-year extension based on performance and pricing. The contract will be awarded to the lowest and best responsive bidder, provided the price does not exceed 10 percent above the estimated cost. Awardees must provide a bid guaranty, a performance bond, a maintenance bond, and two specific insurance policies. Invoices must be submitted to the Public Works Department within the first ten days of the month following service, with payment issued within 30 days of receipt.

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CA18282 - Provision of 111-2 Service

Solicitation # 9b02a656-c157-410b-ae85-747eea963799

Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a provider to deliver the call handling component of the NHS 111 Mental Health Crisis Response Service, known as 111 Option 2. This service provides a 24/7 dedicated response for individuals of all ages experiencing a mental health crisis. The selected provider will be solely responsible for access, triage, and call management, while the Trust retains responsibility for all clinical assessments, decision-making, and outcomes. The successful provider must operate within a matrix management model, collaborating with various urgent and emergency care pathways, community teams, and voluntary sector partners to ensure a seamless service. This opportunity is run under the Provider Selection Regime regulations. Interested parties must register and apply via the MultiQuote portal using reference CA18282 before the response deadline of November 2, 2026.

Avon and Wiltshire Mental Health Partnership NHS trust

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RFP for Fire Communications and Dispatch Services

Solicitation # 26-22

Northumberland County is soliciting proposals for Fire Communications and Dispatch Services to support seven participating fire departments. The contract involves a comprehensive service model including call intake, processing, dispatch procedures, radio and paging operations, and incident support. The selected provider must manage the technical infrastructure, including Computer-Aided Dispatch (CAD) and records management systems, while adhering to strict service level standards for call answer and dispatch times. The agreement is intended for an initial five-year term with two optional five-year extensions, with an anticipated execution date of December 1, 2026. Proponents must submit their proposals by October 22, 2026, via an electronic portal, providing separate technical and pricing submissions. The evaluation process consists of four stages, including a mandatory review of submission requirements and a presentation stage; award is based on a final total score of 100 points, with a minimum threshold of 60 points required in the presentation stage to proceed. Key requirements include compliance with the Municipal Freedom of Information and Protection of Privacy Act, data residency within Canada, and specific insurance coverages: 5 million dollars for Commercial General Liability, 2 million dollars for Automobile Liability, and 2 million dollars for Professional Liability. Successful bidders must also provide a valid WSIB clearance certificate and demonstrate robust cybersecurity measures, such as MFA and SOC 2 or ISO 27001 certifications.

Northumberland County

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Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

POSTED

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Help Desk and User Support ServicesThe Help Desk and User Support Services subcontract, managed by the Department of Health and Human Services Office of Acquisition and Grants Management, focuses on providing essential technical assistance for MPP users. The scope of work includes 24/7 help desk operations dedicated to technical support, user account management, and comprehensive troubleshooting to ensure continuous system availability and user efficiency. This engagement is categorized under NAICS code 561421 and is designated for performance in Baltimore. The contract was posted on August 7, 2026, establishing a framework for specialized support services to maintain operational stability for the agency's user base.

Ofc Of Acquisition And Grants Management

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FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

Federal Acquisition Service

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Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

Health Resources And Services Administration

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24/7 After-Hours Call Center Support ServicesThe contract provides for 24/7 after-hours telephone support services to the Richard L. Roudebush VA Medical Center, ensuring continuous assistance outside standard business hours. The vendor will be responsible for answering incoming calls, triaging both medical and administrative inquiries, escalating urgent matters to appropriate personnel, and maintaining accurate, up-to-date call logs to ensure accountability and continuity of care. This service is critical to maintaining patient access and operational readiness during non-business hours. The contract is classified as a subcontract under NAICS code 561421, which pertains to telephone call centers, and is managed by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10 (36C250). It was posted on July 7, 2026, and the place of performance is not explicitly specified, implying services may be delivered remotely or from a centralized call center capable of serving the medical center’s needs around the clock. No set-aside type or specific point of contact is noted, but the requirement emphasizes reliable, round-the-clock support without interruption to meet the unique needs of a federal healthcare facility.

250-NETWORK Contract Office 10 (36C250)

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Fire Prevention and Safety ComplianceThe contract titled Fire Prevention and Safety Compliance is a small business set-aside subcontract under the NAICS code 561612, awarded by the Willamette National Forest, part of the U.S. Department of Agriculture. It requires the provider to supply fire suppression equipment, maintain spark arresters on equipment and vehicles, and assign designated fire monitors during elevated fire risk periods identified as Fire Precaution Levels I through III. These duties are critical to mitigating wildfire risks in the designated performance area of Springfield, Oregon, with a ZIP code of 97477. The contract is structured to ensure compliance with federal fire safety standards during times of heightened fire danger, focusing on proactive prevention and rapid response readiness. The contracting opportunity is specifically reserved for small businesses, aligned with the SBA’s Total Small Business Set-Aside guidelines under FAR 19.5, ensuring that qualified small enterprises have the opportunity to participate in federal fire safety initiatives. The contract does not specify a solicitation number and was posted on May 7, 2026, indicating it is a future opportunity. Performance will occur on-site where fire hazards are most acute, requiring timely deployment and sustained presence of trained personnel and properly maintained equipment throughout the high-risk season. All activities must adhere to federal and agency protocols to protect natural resources and public safety in the Willamette National Forest region.

Willamette National Forest

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Mobilization and DemobilizationThe contract is for mobilization and demobilization services within the National Forest System, requiring the transport of all equipment, personnel, and materials to and from job sites alongside full setup and teardown responsibilities. Services must be performed in alignment with federal regulations and operational requirements specific to federal forest lands. The work is designated as a Total Small Business Set-Aside under the SBA program, ensuring that only small business concerns are eligible to compete, with the North American Industry Classification System code 488310 identifying the service as support activities for air transportation, though the scope extends to ground-based logistical operations across the forested region. The primary place of performance is Springfield, Oregon, with a zip code of 97477, indicating localized operations centered in this area under the oversight of the Willamette National Forest, part of the U.S. Department of Agriculture. The solicitation was posted on May 7, 2026, and is structured as a subcontract, suggesting it will be awarded to a prime contractor who will then delegate the mobilization duties to a qualified small business provider.

Willamette National Forest

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Roller Compaction ServicesThe contract is for Roller Compaction Services related to graded and surfaced road sections within the Willamette National Forest, with performance located in Springfield, Oregon, zip code 97477. The work requires the use of a 7–10-ton vibratory roller to achieve proper compaction through a minimum of three passes, continuing until no visible consolidation is evident, ensuring the road surfaces meet specified engineering standards. This is a subcontract awarded under a Total Small Business Set-Aside designation, meaning only small businesses as defined by the SBA are eligible to bid, and it falls under the NAICS code 237990 for other heavy and civil engineering construction. The opportunity was posted on May 7, 2026, and is managed by the Department of Agriculture, with no specific point of contact listed in the provided data.

Willamette National Forest

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Aggregate Supply (Materials Only)The contract is for the supply of commercially sourced, weed-free aggregate conforming to ODOT 3/4-inch minus gradation specifications, intended for spot surfacing and road maintenance activities. The materials must meet strict quality standards to ensure durability and safety in federal road applications, with a focus on preventing the spread of invasive plant species through the use of certified weed-free aggregates. This is a subcontract under a Total Small Business Set-Aside, meaning only small businesses certified by the SBA are eligible to bid, and the NAICS code 212399 classifies the work under other nonmetallic mineral mining and quarrying services. Performance of the contract is centered in Springfield, Oregon, with a ZIP code of 97477, and the work supports the infrastructure needs of the Willamette National Forest, an agency under the U.S. Department of Agriculture. The contract was posted on May 7, 2026, and is focused solely on material delivery without installation or labor services. The procurement does not include a designated point of contact, and all inquiries must be directed through the official SAM.gov platform using the provided link. No specific delivery schedule or quantity thresholds are defined beyond the technical requirements for the aggregate itself.

Willamette National Forest

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Spot Surfacing with Aggregate ApplicationThe contract titled Spot Surfacing with Aggregate Application involves the application of commercially sourced 3/4-inch minus aggregate to repair potholes and degraded sections of roadways, requiring a minimum depth of three inches across the entire width of the road. This work is intended to restore surface integrity and improve safety on targeted road segments within the Springfield, Oregon area, with a zip code of 97477. The project is structured as a subcontract under a Total Small Business Set-Aside as defined by FAR 19.5, meaning only small businesses are eligible to bid, and it is classified under NAICS code 237310 for Highway, Street, and Bridge Construction. The solicitation was posted on May 7, 2026, by the Willamette National Forest, which operates under the U.S. Department of Agriculture, indicating the work supports federal land management and transportation infrastructure maintenance needs.

Willamette National Forest

POSTED

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