This Solicitation opportunity from New York was posted on April 17, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
12525N0002-Connected Communities NA
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The NYC Department for the Aging (NYC Aging), in collaboration with the NYC Office of Technology and Innovation (NYC OTI), is seeking a qualified provider to deliver personalized technical support and develop digital literacy programs tailored for older adults throughout New York City. The initiative aims to improve seniors' ability to navigate online resources for social engagement, access government benefit websites and mobile apps, identify and avoid online scams, and connect with relevant support services. The selected provider will also be responsible for providing necessary hardware and software, assessing community technology needs, and conducting outreach efforts to promote participation in the program. The contract is expected to last three years, from October 1, 2025, to September 30, 2028, and will be awarded through a competitive process involving only pre-approved vendors and those previously selected by NYC Aging. Applicants must utilize the PASSPort procurement system to submit proposals, which requires creating an account and obtaining an approved HHS Prequalification Application. The solicitation, titled "12525N0002-Connected Communities NA," is posted with a response deadline of May 22, 2025, and involves a contract valued between five and fifteen million dollars. The project emphasizes enhancing digital inclusion for older adults across New York City, ensuring they have access to essential digital skills and resources to improve their quality of life and community engagement. For more information or to submit a proposal, interested vendors can visit the PASSPort portal or contact the designated point of contact, Mary Tracy.
General Info
Place of Performance
NY, USASet-Aside
Documents
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Uniform Contract FormatNo documents to break down
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Timeline
Submission Closed
Organization & Contact Information
Full Description
The NYC Department for the Aging (NYC Aging) in partnership with the NYC Office of Technology and Innovation (NYC OTI) is seeking to contract with one provider to offer one-on-one technical support and develop digital literacy training programs designed for older adults across New York City that enhances their digital skills in various areas including utilizing online resources for technology classes and social interaction, using government benefit websites and mobile applications, recognizing and avoiding online scams, and accessing relevant support programs. The awarded provider would also be responsible for facilitating the availability of necessary software and technology, conducting technology needs assessments, and conducting community outreach to encourage older adults to take advantage of this program.
It is anticipated that one citywide contract will come out of this competitive Negotiated Acquisition (NA) solicitation.
Only providers previously selected by NYC Aging and other qualified vendors that have expressed interest and are approved by the agency are eligible to apply to this solicitation. Responding providers should examine all NA solicitation documents for details about required elements of the program prior to submitting a proposal response to this solicitation.
Proposed Term of the Contract
It is anticipated that the term of the contract awarded from this solicitation will be for three (3) years, starting October 1, 2025 through September 30, 2028.
Use of is a web-based system maintained by the City of New York to manage procurement. To submit a proposal to the upcoming solicitation, all vendors must create an account within the PASSPort system. Please visit www.nyc.gov/passport create an account or to log into the system to view this solicitation. If you have any technical questions or concerns about PASSPort, please submit an inquiry to the MOCS Service Desk.
To respond to this solicitation and all other Human/Client Service RFx, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort. Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.
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