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This Solicitation opportunity from California was posted on June 13, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

140557R1 Disconnect Switches, 230-Kv, 5000A, 80Ka

Closed
2524C096State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
Service Desk and Deskside Support Services
Solicitation # HHS0017021
The Texas Health and Human Services Commission (HHSC) is soliciting offers under RFO HHS0017021 for a contractor to provide Managed Services Staff for IT Service Delivery and Support (ITSDS) and Deskside Support (DSS). The scope of work involves providing Tier 1 and Tier 2 support for DFPS, Enterprise, and TIERS customers, with a focus on meeting key performance metrics such as Average Handle Time, First Call Resolution, and Customer Satisfaction. Services must align with ITIL Foundation best practices and comply with HIPAA standards for protecting health information. The anticipated contract start date is April 2027, with an initial term of three years and options for up to three additional one-year extensions. Historical compensation for similar contracts is approximately 3,899,492.84 dollars per fiscal year. To be eligible, respondents must possess at least five years of experience in staff augmentation services and demonstrate financial solvency. The selection process is based on best value, with evaluation weights split between experience (35 percent), cost (35 percent), and the narrative proposal (30 percent). Proposals must be submitted by December 2, 2026, either via the Online Bid Room or through two labeled USB drives delivered to the Response Coordinator in Austin, Texas. Required documentation includes a narrative proposal not exceeding 40 pages, a cost proposal in Excel format with active formulas, and various affirmations and certifications, including a Data Use Agreement and Security and Privacy Inquiry.
Health and Human Services Commission

POSTED

1 day ago

DEADLINE

in 24 days

General Info

Documents

3
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstrfq
High

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Deadline changed

Response deadline changed from Aug 1, 2024 to Jul 11, 2024.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Los Angeles Water & Power
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Rodriguez Michael

Full Description

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THIS RAMP ID REFERS TO A LOS ANGELES DEPARTMENT OF WATER AND POWER (LADWP) BID OPPORTUNITY. ALL SUBMITTAL REQUIREMENTS ARE NOTED ON THE BID DOCUMENT. BIDS ARE TO BE SUBMITTED ELECTRONICALLY THROUGH THE ELECTRONIC REQUEST SOLICIT PROCURE (eRSP) SYSTEM WHICH CAN BE ACCESSED AT THE LINK SHOWN BELOW. MAIL-IN/HARD COPY BID SUBMITTALS WILL NOT BE ACCEPTED.

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Miguel
Hillary
Keith Deutsch
Christine

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