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User Training and Technical Support Services

Open

State & Local

Response Deadline11/20/2026, 02:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for User Training and Technical Support Services supports prime contractors on communications projects for the Georgia Department of Natural Resources. The scope of work involves developing and delivering comprehensive training programs for various user levels, providing Tier 2 help desk support, and assisting staff with template utilization and audience segmentation. The contractor will utilize ticketing systems and maintain detailed training documentation to ensure operational efficiency. The primary objective is to deliver a fully trained DNR staff and a functional support mechanism governed by a Service Level Agreement. This opportunity falls under NAICS code 541519, with a response deadline set for November 20, 2026.

General Info

Subcontract for Georgia DNR user training and technical support services due November 20, 2026.

Agency

Georgia → Department of Natural Resources

NAICS

541519 - Other Computer Related Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 46200-eRFP-002166-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Digital Communications Software

AI Contract Breakdown

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Timeline

PostedNov 6

subcontract

Response DeadlineNov 20

Submission deadline

Response Deadline

11/20/2026, 02:00:00 PM ESTin 14 days

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Organization & Contact Information

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AgencyGeorgia → Department of Natural Resources

ContactsNo contacts available

OfficeN/A

Organization / AgencyGeorgia → Department of Natural Resources

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs staff training and ongoing technical support for prime contractors on Georgia Department of Natural Resources (DNR) communications projects. Develops and delivers training programs for various user levels, provides Tier 2 help desk support, and assists users with audience segmentation and template utilization. Utilizes ticketing systems and training documentation. Delivers trained DNR staff and an SLA-based functional support mechanism.

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