System Support and Training Services
Contract Overview
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AI Contract Overview
The System Support and Training Services subcontract focuses on providing ongoing maintenance, continuous improvement, and comprehensive user training for prime contractors working on Department for the Economy projects. The scope of work includes the delivery of dedicated service days for system innovation and specialized training days for staff and users. Key deliverables for the contract include the provision of support logs, training certifications, and regular system updates. To be eligible for this engagement, providers must hold ISO/IEC 27001:2022 certification. The opportunity was posted on November 6, 2026, with a response deadline of December 4, 2026. This effort falls under NAICS code 541519 and is managed by the Department for the Economy.
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Documents
This scope was carved out of 6575748.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
ID 6575748 - DFE – OITFET - Provision, Implementation, and Support of a Case Management System, Customer Portal and Integration with a Public Register
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