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IT Support and Maintenance Services

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for IT Support and Maintenance Services involves providing technical support and maintenance for multimedia storage systems supporting prime contractors on West Yorkshire Fire and Rescue Authority projects. The scope of work includes performing system updates, troubleshooting, and general IT maintenance utilizing ticketing systems and remote monitoring tools to ensure consistent system availability. The service provider is required to adhere to established Service Level Agreements and deliver regular technical support reports. Interested parties should note the response deadline of December 1, 2026, for this engagement categorized under NAICS code 541519.

General Info

IT support and maintenance for West Yorkshire Fire and Rescue multimedia storage systems.

Documents

This scope was carved out of WYFRS0204.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Multimedia Storage Replacement

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Timeline

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Organization & Contact Information

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AgencyWest Yorkshire Fire and Rescue Authority
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical support and maintenance for multimedia storage systems for prime contractors on West Yorkshire Fire and Rescue Authority projects. Provides system updates, troubleshooting, and general IT maintenance using remote monitoring tools and ticketing systems. Adheres to defined Service Level Agreements (SLAs). Delivers ongoing system availability and technical support reports.

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