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DAI Financial System Technical Support and Help Desk

Open

Federal

Response Deadline11/20/2026, 09:00:00 AM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The DAI Financial System Technical Support and Help Desk subcontract provides Tier 1 technical support and system administration for prime contractors on Defense Human Resources Activity projects. Key responsibilities include operating the DAI Tier 1 Help Desk, managing E-ICAM, performing workflow analysis, and conducting system testing. The contractor must ensure strict compliance with DOW Cyber Security STIGs and deliver resolved help desk tickets along with updated user access logs. This 8(a) set-aside opportunity falls under NAICS code 541519 and is performed in Alexandria, Virginia. Personnel requirements are stringent, requiring a Tier 3 Position of Trust, with Tier 5 clearance necessary for those in privileged access roles. The solicitation was posted on November 6, 2026, with a response deadline of November 20, 2026.

General Info

Agency

Department Of Defense → Defense Human Resources Activity

NAICS

541519 - Other Computer Related Services

Place of Performance

Alexandria, VA, 22350, USA

Set-Aside

8A

Documents

This scope was carved out of H9821027SSDAI.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Accounting and Defense Agencies Initiative (DAI) Financial System Support Services

AI Contract Breakdown

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedNov 6

subcontract

Response DeadlineNov 20

Submission deadline

Response Deadline

11/20/2026, 09:00:00 AM ESTin 14 days

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Human Resources Activity

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → Defense Human Resources Activity

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides Tier 1 technical support and system administration for prime contractors on Defense Human Resources Activity (PRMA) projects. Operates the DAI Tier 1 Help Desk, manages E-ICAM, and performs workflow analysis and system testing. Ensures compliance with DOW Cyber Security STIGs. Requires Tier 3 Position of Trust, with Tier 5 for privileged access roles. Delivers resolved help desk tickets and updated user access logs.

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