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24/7 ILS Technical Support Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541519 - Other Computer Related Services

Place of Performance

Tyndall AFB, FL, 32403, USA

Set-Aside

NONE

Documents

This scope was carved out of FA481927Q0002.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Sole Source — EOS Library Software Subscription

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Organization & Contact Information

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AgencyDepartment Of Defense → FA4819 325 Cons Pkp
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical administration and end-user support for prime contractors on Air Force Civil Engineer Center (AFCEC) projects. Operates 24/7 toll-free support, email, and live chat; manages system upgrades every three weeks; and supports Web-based report writers and OPAC interfaces. Requires knowledge of SIP 2 protocol and MARC records. Delivers 24/7 technical support availability and documented system upgrades.

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