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AI Systems Support and Managed Services

Open

International

Response Deadline12/07/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The AI Systems Support and Managed Services subcontract provides specialized technical support and managed services for AI systems utilized by prime contractors on Gateshead Borough Council projects. The scope of work focuses on high-level Tier 2 and 3 technical support, cloud environment management, and the critical maintenance of AI models through drift analysis and retraining. These services are executed using cloud management consoles and ITSM platforms to ensure optimal system performance. Key deliverables for this engagement include the maintenance of system uptime, the timely resolution of support tickets, and the provision of detailed performance optimization reports. Interested parties should note that the response deadline for this opportunity is December 7, 2026, with the project falling under NAICS code 541519.

General Info

AI technical support and managed services for Gateshead Borough Council projects by December 2026.

Agency

Gateshead Borough Council

NAICS

541519 - Other Computer Related Services

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of IT168.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Framework for an Artificial Intelligence (AI) Transformation Partner

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Timeline

PostedNov 6

subcontract

Response DeadlineDec 7

Submission deadline

Response Deadline

12/07/2026, 04:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyGateshead Borough Council

ContactsNo contacts available

OfficeN/A

Organization / AgencyGateshead Borough Council

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and managed services for AI systems for prime contractors on Gateshead Borough Council projects. Performs Tier 2/3 technical support, AI model drift analysis, retraining, and cloud environment management. Utilizes ITSM platforms and cloud management consoles. Delivers maintained system uptime, resolved support tickets, and performance optimization reports.

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