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Case Management System and Customer Portal Development

Open

International

Response Deadline12/04/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract focuses on the development and implementation of a custom Case Management System and Customer Portal designed for prime contractors working on Department for the Economy projects. The scope of work involves designing software solutions specifically tailored for tribunal operations, ensuring that there is secure and efficient customer-facing portal access. The ultimate goal is the delivery of a fully operational system that streamlines case management and enhances user interaction. To ensure high standards of security and data protection, the selected provider must hold ISO/IEC 27001:2022 and Cyber Essentials Plus certifications. Interested parties must submit their responses by December 4, 2026, in accordance with the solicitation posted on November 6, 2026. The project falls under NAICS code 541511, emphasizing the requirement for professional custom computer programming services.

General Info

Develop custom Case Management System and Customer Portal for Department for Economy projects.

Agency

Department for the Economy

NAICS

541511 - Custom Computer Programming Services

Place of Performance

GBR

Set-Aside

NONE

Documents

This scope was carved out of 6575748.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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ID 6575748 - DFE – OITFET - Provision, Implementation, and Support of a Case Management System, Customer Portal and Integration with a Public Register

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Timeline

PostedNov 6

subcontract

Response DeadlineDec 4

Submission deadline

Response Deadline

12/04/2026, 03:00:00 PM UTCin 28 days

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Organization & Contact Information

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AgencyDepartment for the Economy

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment for the Economy

Office AddressN/A

ContactsNo contact information available

Full Description

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Develops and implements a custom Case Management System and Customer Portal for prime contractors on Department for the Economy (DfE) projects. Designs and implements software solutions for tribunal operations, including customer-facing portal access. Requires ISO/IEC 27001:2022 and Cyber Essentials Plus certifications. Delivers a fully implemented and operational Case Management System and Customer Portal.

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ID 6575748 - DFE – OITFET - Provision, Implementation, and Support of a Case Management System, Customer Portal and Integration with a Public Register

Solicitation # 6575748

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