Digital Communications Software

The Georgia Department of Natural Resources is seeking a qualified supplier to establish an agency contract for an enterprise email and SMS communications platform. This platform will support statewide public communications, marketing, outreach, education, engagement, and customer relationship activities across all DNR divisions, programs, facilities, and locations. The solicitation, numbered 46200-eRFP-002166-2027, was posted on November 6, 2026, with a response deadline of November 20, 2026. The selected supplier must provide a comprehensive solution covering account management, governance, email and SMS communications, branding, reporting, and audience management. Key requirements include the submission of a detailed implementation plan and a disaster recovery and business continuity plan. A critical condition of the contract is that all customer database information remains the sole property of the DNR, with the supplier prohibited from using or disclosing this data without prior written authorization. Evaluation is based on a series of mandatory and scored questions, including the supplier's ability to meet the scope of work and their willingness to perform a system demonstration. Applicants must also provide certifications regarding business litigation, suspension or debarment, and tax compliance. Additionally, contractors must comply with Georgia state law by registering for the federal work authorization program to verify employee information.