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Enterprise Email and SMS Communications Platform (SaaS)

Open
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract agreement provides a cloud-based enterprise SaaS platform designed for prime contractors supporting public communications projects for the Georgia Department of Natural Resources. The solution must feature a multi-tenant architecture equipped with an enterprise-grade SMS gateway and ESP infrastructure to facilitate text messaging, audience management, and detailed reporting analytics. The selected provider is required to deliver fully licensed platform access while ensuring strict adherence to Georgia state data privacy laws. Additionally, the contractor must implement and maintain a comprehensive Disaster Recovery and Business Continuity Plan to ensure service stability. The solicitation is categorized under NAICS code 518210, with a response deadline set for November 20, 2026.

General Info

SaaS platform for Georgia DNR public communications with SMS, analytics, and data privacy.

Documents

This scope was carved out of 46200-eRFP-002166-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Digital Communications Software

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Timeline

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Organization & Contact Information

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AgencyGeorgia → Department of Natural Resources
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies a cloud-based enterprise platform for prime contractors on Georgia Department of Natural Resources (DNR) public communications projects. Provisions a multi-tenant platform with SMS/Text messaging, contact and audience management tools, and reporting analytics dashboards. Requires an enterprise-grade SMS gateway and ESP infrastructure. Must provide a Disaster Recovery and Business Continuity Plan and comply with Georgia state data privacy laws. Delivers fully licensed SaaS platform access.

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