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24/7 Cybersecurity Technical Support

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract mandates the provision of 24/7 technical support via phone and email for MSCT software versions v5.12.9 and earlier, ensuring uninterrupted functionality of the SCRAM-K command and control systems. This support is critical for maintaining cybersecurity and operational readiness, requiring real-time responsiveness to incidents and system issues that could impact national defense infrastructure. The scope is narrowly defined to legacy software versions, indicating the need for sustained maintenance of older but still mission-critical systems, with no provisions for upgrades or modernization under this agreement. The contract is classified as a subcontract under the NAICS code 541512 for computer systems design services, and it is associated with the Department of Defense through the agency identifier FA5641 764 Ess Pk. Performance is designated to occur at Ramstein AB, highlighting its connection to a key U.S. military installation in Europe. Though the solicitation number is absent and the posting date is listed as June 23, 2026, the engagement is already active, suggesting it may be a continuation or extension of existing support arrangements. No set-aside status or specific point of contact is provided, and the agreement appears focused solely on delivery of persistent technical assistance without additional deliverables or performance incentives.

General Info

24/7 technical support for legacy MSCT software to maintain SCRAM-K systems at Ramstein AB under DoD contract.

Agency

Department Of Defense → FA5641 764 Ess Pk

NAICS

541512 - Computer Systems Design Services

Place of Performance

Ramstein AB, AE, DEU

Set-Aside

NONE

Documents

This scope was carved out of FA564126F0017.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

MSCT LTS Warranties (Solipsys) - Single Source Justification and Approval

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Timeline

PostedJun 23

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → FA5641 764 Ess Pk

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA5641 764 Ess Pk

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide round-the-clock phone and email technical support for MSCT software versions v5.12.9 and earlier to ensure continuous operation of SCRAM-K command and control systems.

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