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24/7 Nurse Triage and Nurse Case Management

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Arizona Department of Administration focuses on providing 24/7 nurse triage and nurse case management services for workers compensation projects. The selected provider will operate a toll-free claim intake line to perform initial medical screenings and offer treatment recommendations for industrial injuries, supplemented by mandatory follow-up calls on the next business day. Additionally, the contract requires the provision of field-based nurse case management to support prime contractors. Qualified personnel must be licensed Registered Nurses capable of utilizing the Origami Risk RMIS for data entry. The service provider is responsible for delivering detailed triage logs and case reports to ensure proper documentation and oversight. This opportunity falls under NAICS code 621610, with a response deadline set for November 5, 2026.

General Info

24/7 nurse triage and case management for Arizona workers compensation projects by November 2026.

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM007467.

The full solicitation package (15 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Workers’ Compensation Cost Containment and Pharmacy Benefit Management (PBM) Services

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Timeline

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Organization & Contact Information

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AgencyArizona Department of Administration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs initial medical screening and recommendations for prime contractors on Arizona Department of Administration workers' compensation projects. Operates a 24/7 toll-free claim intake line, provides treatment recommendations for industrial injuries, and conducts mandatory next-business-day follow-up calls. Provides field-based Nurse Case Management. Requires licensed Registered Nurses (RN) and Origami Risk RMIS entry. Delivers triage logs and case reports.

Similar Contracts

Same NAICS industry code

NAICS: 621610
SLED
Bright Start Personnel and Service Delivery
Solicitation # 27-0904004-004
The South Dakota Department of Health, Office of Home Visiting, is soliciting proposals for partner agencies to provide staffing and service delivery for the Bright Start program. This initiative utilizes federal Maternal, Infant, and Early Childhood Home Visiting funds to deliver evidence-based home visiting services to eligible pregnant women across South Dakota. While the program currently employs the Nurse-Family Partnership model, selected agencies must be capable of transitioning to other evidence-based models if federal guidance or funding requirements change. The contract is intended for a negotiated term of five years, with an anticipated start date of January 1, 2027. Selected agencies will be responsible for the hiring, supervision, and personnel management of key staff, including a Team Lead, Nurse Home Visitors, a Community Health Worker, Program Assistants/Referral Specialists, and a Continuous Quality Improvement Specialist. Performance will be measured through clinical nursing standards, chart audits, and data integrity checks, with the state providing supporting documentation for evaluations. Agencies must maintain comprehensive insurance coverage, including one million dollars each for commercial general liability, professional liability, and business automobile liability, and must comply with South Dakota law regarding workers compensation. Proposals are due by November 20, 2026, and must be submitted electronically to Carrie Churchill. The evaluation process is a competitive negotiation based on technical competence, available resources, past performance, familiarity with the project locale, and project management techniques. Cost proposals will be evaluated independently using a specific budget template, with salary caps in place for Nurse Home Visitors and Nurse Team Leads based on career band market values.
South Dakota State Government

POSTED

13 days ago

DEADLINE

in 25 days
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