Workers’ Compensation Cost Containment and Pharmacy Benefit Management (PBM) Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Arizona Department of Administration, State Procurement Office, is soliciting proposals under solicitation BPM007467 to establish one or more mandatory statewide contracts for Workers’ Compensation Cost Containment and Pharmacy Benefit Management (PBM) Services. The selected contractor will support the State's self-administered Workers’ Compensation Program by providing 24/7 nurse triage, utilization review, bill review and PPO network management, and comprehensive PBM services including retail network management and claim adjudication. All services must be managed using the State's Origami Risk RMIS. Key requirements include maintaining a 24/7 toll-free claim intake line, performing annual on-site audits of at least 3% of contracted pharmacies, and providing a full-time customer service representative based in Phoenix, Arizona. Proposals are due by November 5, 2026, and must be submitted via the State's eProcurement system. Awards will be granted to responsible offerors whose proposals are deemed most advantageous based on the experience and capacity of the offeror, the proposed method of approach, and cost. The contract requires strict adherence to HIPAA regulations, Arizona state laws, and the AZRAMP cybersecurity framework. Pricing must be firm and fixed, with specific mandates such as a $9,000 cap on medical bill review fees and free clinician screening for hospital bills exceeding $5,000. The State maintains the discretion to award multiple contracts and will utilize them on an as-needed basis without guaranteed spending.
General Info
Place of Performance
AZ, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
The State anticipates awarding contract(s) with the intent to secure service coverage statewide. Whether or not it actually enters into any contracts, how many contracts it enters into, and how the work is awarded between those contracts are all at the State’s discretion. Furthermore, the State will use any awarded contracts on an as-needed basis, with no guarantee as to its actual spending under them.
There will be an optional Pre-Offer Conference on Wednesday, October 14, 2026 at 11:00 AM (MST). To join via computer, please follow the link: meet.google.com/gnd-opyx-jhh. To join via phone, please call in at (US)+1 218-301-2717 PIN: 327 301 866#.
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