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24/7 Switchboard Operations

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing around-the-clock switchboard operations at the VA Medical Center located in Northport, New York. The contractor will be responsible for operating Cisco Webex and Finesse consoles to handle all incoming and outgoing calls, manage emergency communications, conduct public address announcements, and perform radio paging duties. The objective is to ensure smooth and efficient communication flow within the medical center to support its operations. This opportunity is designated as a Service-Disabled Veteran-Owned Small Business Set Aside, reflecting the government's intent to support veteran-owned enterprises. It falls under the NAICS code 517210, which pertains to wired telecommunications carriers. The contract is a subcontract managed by the Department of Veterans Affairs through the 242-NETWORK Contract Office 02, emphasizing the importance of reliable telecommunications services in a healthcare environment.

General Info

24/7 switchboard operations at VA Medical Center, Northport, for veteran-owned small business subcontract.

Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

NAICS

517210 - Wireless Telecommunications Carriers (except Satellite)

Place of Performance

Northport, NY, NY

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C24226Q0131.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

R426--Northport Switchboard/Dispatch Services

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Timeline

PostedNov 14

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

Office AddressN/A

ContactsNo contact information available

Full Description

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Operate Cisco Webex/Finesse consoles to manage all incoming and outgoing calls, emergency communications, public address announcements, and radio paging at the VA Medical Center.

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