This Government Contract opportunity from Texas was posted on July 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24x7 Help Desk and Technical Support

Closed

State & Local

Submission Closed08/07/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541511

New

SLED

Software Implementation and Configuration ConsultantThe Software Implementation and Configuration Consultant subcontract involves the technical setup, configuration, and deployment of strategic planning software for prime contractors working on City of Lake Forest municipal projects. The selected consultant will be responsible for translating city requirements into functional software configurations, establishing user roles and permissions, and developing a comprehensive project management schedule to ensure a timely rollout. Managed under the City Manager in California, this engagement requires the use of project management tools to deliver a fully operational software instance. Interested parties should note the response deadline of November 19, 2026, for this opportunity categorized under NAICS code 541511.

POSTED

DEADLINE

Pavement Management Tool Enhancement and ModelingThe Pavement Management Tool Enhancement and Modeling subcontract provides specialized software engineering and data science services to prime contractors supporting the Maryland State Highway Administration. The primary objective is to improve pavement data management tools and refine optimization models used for annual roadway budget allocation plans. Utilizing SDLC methodologies, the contractor will develop and update MDOT SHA pavement models to ensure efficient infrastructure planning. Key deliverables for this engagement include updated software tools, refined optimization models, and comprehensive technical documentation. The project falls under NAICS code 541511 and is associated with the State of Maryland. Interested parties should note the response deadline of December 11, 2026.

State Highway Administration

POSTED

DEADLINE

Online Ordering and Payment System ProviderThis subcontract agreement establishes a partnership with an Online Ordering and Payment System Provider to manage digital infrastructure for Texas A&M University – Central Texas athletic facility projects. The selected provider will implement a cashless online ordering portal capable of processing major credit and debit cards as well as Apple Pay to facilitate lease and rental fee collection for prime contractors. The provider is responsible for delivering a fully functional payment portal and generating detailed game-day and year-end sales reports, along with recurring revenue documentation. To ensure the security of all financial transactions, the contractor must maintain strict PCI DSS compliance throughout the duration of the project.

Texas A&M University – Central Texas

POSTED

DEADLINE

Secure Connection Portal

Solicitation # TWC001904

The Borough of Telford & Wrekin is seeking a UK-based supplier for the provision, hosting, support, and maintenance of a secure software connection portal under solicitation TWC001904. The primary objective is to establish a centralized system where venue operators, community partners, and organizations can manage tourism, event, and community information in one location. This solution must integrate with the Council's existing systems and the Visit Telford Simpleview platform via APIs and data-sharing mechanisms to automate content distribution, reduce administrative duplication, and improve data accuracy across multiple platforms. The contract has an estimated value of 20,000 GBP excluding VAT, with an initial performance period from November 30, 2026, to November 29, 2027. There are options for three additional 12-month extensions based on funding and satisfactory performance, potentially extending the agreement to November 2030. Tenders must be submitted electronically by November 9, 2026, at 12:00 PM. Award decisions will be based on a weighted evaluation of price and quality, with different document versions citing weightings of either 25% price and 75% quality or 40% price and 60% quality.

Borough of Telford & Wrekin

POSTED

DEADLINE

TAPS Core Software PlatformThe TAPS Core Software Platform is a subcontract for the development, configuration, and licensing of an enterprise customer account platform designed for prime contractors working on City of Tucson Transportation and Mobility projects. The scope of work includes the implementation of rider registration modules, account management tools, administrative dashboards, and reporting engines. To ensure broad accessibility, the platform must utilize API frameworks to support non-smartphone users and provide multilingual capabilities. The project requires a hosted account platform accompanied by open documentation, with a strong emphasis on identity assurance and privacy risk mitigation protocols. This initiative falls under NAICS code 541511 and is managed by the Transportation and Mobility agency in Arizona. Interested parties must adhere to the response deadline of November 30, 2026.

Transportation & Mobility

POSTED

DEADLINE

SCADA Software Engineering and IntegrationThis subcontract for SCADA Software Engineering and Integration supports prime contractors on SCADA Modernization projects for the City of Willows in California. The scope of work involves the design and integration of SCADA software, specifically focusing on the development of HMI screens, configuration of alarm management, and the setup of data historians to ensure seamless integration with existing city infrastructure. Technical requirements include the use of industrial Ethernet switches and specialized SCADA platforms to deliver a fully operational system along with updated architecture documentation. The opportunity is categorized under NAICS code 541511 and is based in Willows, zip code 95988. Interested parties should note that the solicitation was posted on October 28, 2026, with a response deadline set for November 10, 2026.

POSTED

DEADLINE

Back Office & Content Management Software DevelopmentThe South Yorkshire Mayoral Combined Authority is seeking a subcontractor for the development of back office and content management software. The project focuses on creating software infrastructure for prime contractors involved in vehicle fleet projects, specifically requiring software engineering and UI/UX design to build a content management system that integrates seamlessly with vehicle hardware for content management and hardware monitoring. The successful provider must deliver a fully functional software suite and maintain rigorous security standards, requiring certification in Cyber Essentials, Cyber Essentials Plus, or ISO/IEC 27001. Interested parties must submit their responses by December 4, 2026, under NAICS code 541511.

South Yorkshire Mayoral Combined Authority

POSTED

DEADLINE

Automated Pilot Debrief Software Interface DevelopmentThe Automated Pilot Debrief Software Interface Development is a small business set-aside subcontract for the U.S. Air Force under the Department of Defense. The project focuses on providing specialized software engineering to support prime contractors in enhancing pilot training. Key deliverables include the design of UI/UX for debriefing systems, the development of backend architecture to integrate AI outputs with flight data, and the creation of automated performance reporting tools, ultimately resulting in a functional software application for automated pilot debriefing. To ensure operational security and accessibility, the contractor must utilize secure government cloud hosting and adhere strictly to Section 508 and CMMC standards. This opportunity is designated as a Total Small Business Set-Aside under NAICS code 541511, specifically targeting firms with fewer than 500 employees in alignment with SBIR/STTR mandates. The response deadline for this requirement is November 25, 2026.

POSTED

DEADLINE

Embedded Software & AR/VR Interface DevelopmentThis subcontract opportunity with the U.S. Navy focuses on the development of embedded software and AR/VR interfaces for Office of Naval Research HUD projects. The selected contractor will be responsible for creating software drivers, firmware, and UI prototypes, utilizing Unity, Unreal Engine, or OpenXR frameworks to enable real-time data rendering. Key deliverables include functional UI demonstrations, comprehensive software architecture documentation, and the associated prototype code. The project is designated as a total small business set-aside under NAICS code 541511, specifically targeting firms with fewer than 500 employees. Due to the nature of the defense work, strict adherence to NIST SP 800-171 and CMMC cybersecurity standards is mandatory. Interested parties must submit their responses by November 25, 2026.

POSTED

DEADLINE

Legacy IMS Data Migration and DecommissioningThe Legacy IMS Data Migration and Decommissioning subcontract supports the Department of Health and Human Services Program Support Center Acq Management Svc. The project focuses on performing ETL data migration for prime contractors on enterprise inventory projects, specifically extracting, transforming, and loading data from Tecsys Elite v9.4.4 into a new IMS solution. Key objectives include ensuring full government ownership of migrated records, maintaining data integrity, and executing the complete decommissioning sequence for all legacy Tecsys Elite components. This Small Business Set Aside opportunity falls under NAICS code 541511 and is based in Perry Point, zip code 21902. The contractor is responsible for delivering a fully validated data set and a final decommissioning report. The solicitation was posted on October 28, 2026, with a response deadline of November 12, 2026.

Program Support Center Acq Management Svc

POSTED

DEADLINE

Salesforce Agentic AI Activation and Foundation ServicesThe Salesforce Agentic AI Activation and Foundation Services subcontract focuses on the design, implementation, and scaling of AI-agent capabilities for prime contractors supporting the Federal Deposit Insurance Corporation. The scope of work includes configuring Agentforce solutions, establishing AI and data governance frameworks, and managing data integration through to production deployment. To be successful, personnel must possess specialized expertise in AI/ML governance and Salesforce AI tools, and they are required to complete mandatory cybersecurity and privacy awareness training. Based in Arlington, Virginia, the project requires the delivery of fully deployed AI-agent solutions, comprehensive governance frameworks, and detailed scalability reports. The contract is categorized under NAICS code 541511, with a response deadline set for November 23, 2026.

POSTED

DEADLINE

Inventory Data Integration PlatformThe Inventory Data Integration Platform is a subcontract opportunity under the Department of Defense for the Defense Commissary Agency in the European Area. The project involves the development and maintenance of a streamlined data integration platform designed for prime contractors. This system will integrate data feeds from mobile scanners and computer vision into a centralized hub, featuring real-time validation dashboards to support operations across 32 different locations in Europe. The technical scope requires the use of cloud infrastructure and API integration layers to deliver a fully functional platform and validation software. Performance for this contract will take place in Kaiserslautern, Germany. Interested parties should note the response deadline of November 6, 2026, and the associated NAICS code 541511 for custom computer programming services.

Defense Commissary Agency- Eur Area

POSTED

about 9 hours ago

DEADLINE

in 9 days

AI Contract Overview

The Texas Department of Motor Vehicles is seeking a subcontractor for a 24x7 Help Desk and Technical Support contract under NAICS code 541511. The selected provider will be responsible for managing a continuous ticketing system to deliver user assistance, troubleshooting, and incident resolution. While the ticketing system operates around the clock, live help desk availability is required Monday through Friday from 7 AM to 7 PM CT. This opportunity was posted on July 3, 2024, with a response deadline of August 7, 2024. Interested parties can find further details and submission guidelines through the Texas SmartBuy portal.

General Info

Agency

Texas Department of Motor Vehicles

NAICS

541511 - Custom Computer Programming Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 608-24-20837.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFO 608-24-20837 Motor Carrier Credentialing System

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 3

subcontract

Response DeadlineAug 7

Deadline has passed

Submission Closed

08/07/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyTexas Department of Motor Vehicles

ContactsNo contacts available

OfficeN/A

Organization / AgencyTexas Department of Motor Vehicles

Office AddressN/A

ContactsNo contact information available

Full Description

Provide technical support through a 24x7 ticketing system with help desk availability Monday–Friday, 7 AM–7 PM CT, including user assistance, troubleshooting, and incident resolution.