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24x7x365 LEO Technical Support

Active

State & Local

Response Deadline10/15/2026, 05:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract provides continuous 24x7x365 technical assistance and troubleshooting for LEO service and hardware supporting prime contractors on West Virginia Office of Technology state facility projects. The scope of work involves utilizing remote monitoring and management tools and ticketing systems to resolve connectivity issues and hardware failures. To ensure quality of service, all technicians assigned to the project must hold certifications on the proposed equipment. The project is based in Charleston, West Virginia, and falls under NAICS code 541519. Interested parties should note the response deadline of October 15, 2026, for this West Virginia state agency requirement.

General Info

24/7 LEO technical support for West Virginia state projects, deadline October 15, 2026.

Agency

NAICS

541519 - Other Computer Related Services

Place of Performance

Charleston, WV, USA

Set-Aside

NONE

Documents

This scope was carved out of CRFQ-0231-OOT2700000007-3.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CRFQ-0231-OOT2700000007-3 | Addendum No 2 - LEO Satellite Internet

AI Contract Breakdown

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Timeline

PostedOct 6

subcontract

Response DeadlineOct 15

Submission deadline

Response Deadline

10/15/2026, 05:30:00 PM UTCin 2 days

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Organization & Contact Information

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AgencyWest Virginia

ContactsNo contacts available

OfficeN/A

Organization / AgencyWest Virginia

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides 24x7x365 technical assistance and troubleshooting for LEO service and hardware for prime contractors on West Virginia Office of Technology (WVOT) state facility projects. Troubleshoots connectivity issues and hardware failures using remote monitoring and management (RMM) tools and ticketing systems. Requires technicians certified on the proposed equipment. Delivers resolution of service tickets.

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