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This Government Contract opportunity from Ohio was posted on July 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24x7x4 Onsite IT Support Services

Closed
State & Local

Contract Overview

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The 24x7x4 Onsite IT Support Services subcontract is issued by the Ohio Department of Administrative Services Office of Information Technology SOCC04. The primary objective of this agreement is to secure continuous onsite technical support to address critical hardware failures. The service requires a strict C4P Service Level agreement, ensuring a maximum response time of four hours. This opportunity was posted on July 5, 2024, with a response deadline of July 25, 2024. The contract is categorized under NAICS code 541513, focusing on computer facilities management services. Interested parties can find further details and submission guidelines through the OhioBuys procurement portal.

Documents

This scope was carved out of SRC0000021664.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOhio Department of Administrative Services - Office of Information Technology SOCC04
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 onsite technical support with a 4-hour response time (C4P Service Level) for critical hardware failures.

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