26008343-Smartsheet Software Renewal-Brand Only

The Department of Internal Services for the County of Los Angeles issued solicitation RFB-IS-26200214-1 for the renewal of Smartsheet software, specifically for the Enterprise Plan Plus Premium Support Package and Smartsheet University eLearning for 75 licensed users. The period of performance is scheduled from October 31, 2025, to October 30, 2026. This procurement follows a Lowest Price Technically Acceptable (LPTA) award basis, requiring bidders to submit their proposals exclusively through the Vendor Self Service portal by September 25, 2025. The contract imposes rigorous information security and privacy requirements, mandating that the contractor maintain a comprehensive security program, conduct annual SOC 2 Type II audits, and provide cyber liability insurance with minimum limits of 2 million dollars per occurrence and aggregate. Key operational obligations include conducting background checks on all personnel, adhering to NIST SP 800-88 standards for data sanitization, and ensuring that County information does not traverse outside the continental United States in unencrypted form. Additionally, the contractor must provide termination assistance for 90 days and deliver a secure copy of all data within one day of contract end. Bidders must also submit mandatory purchasing forms and Community Business Enterprise information to be considered responsive.