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This Solicitation opportunity from Ohio was posted on April 15, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

2601 PowerEdge M640 Maintenance

Closed
RFQ030190State & Local

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The Franklin County Municipal Court, Clerk of Court, is seeking bids to establish a purchase order for comprehensive hardware and software support maintenance for Dell PowerEdge M640 blades, intended for the Office of Information Services in Columbus, Ohio. The contract covers a one-year period from May 7, 2025, to May 6, 2026, and requires support and maintenance exclusively provided by Dell. The scope includes two units of PowerEdge M640 servers, each with specific part numbers and service descriptions, notably ProSupport Plus Mission Critical coverage with 4-hour on-site response and emergency dispatch, ensuring rapid technical assistance around the clock. All parts involved must be Dell Certified, and the service tags for the units are specified. The maintenance costs encompass onsite labor, travel expenses, parts, and software upgrades, with the expectation that certified technicians will perform all services following manufacturer guidelines to ensure optimal performance. The contract mandates a confirmation call within 30 minutes of any support request, with on-site technicians arriving within four hours if necessary, and all shipping and handling costs are included in the bid. Delivery is required FOB inside, prepaid, and allowed, ensuring timely and comprehensive support for the equipment throughout the contract period.

General Info

Place of Performance

OH, USA

Set-Aside

NONE

Documents

1

Franklin County Municipal Court Dell PowerEdge M640 Support Maintenance Bid

PDF, High priority: read this firstrfb
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOhio → Municipal Court Clerk,
ContactsNo contacts available
OfficeN/A
Organization / AgencyOhio → Municipal Court Clerk,
Office AddressN/A
ContactsNo contact information available

Full Description

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It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of Hardware and Software Support Maintenance for Dell PowerEdge M640 Blades for the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Support and Maintenance must be provided by Dell. Line 10 PowerEdge M640 Part # 815-0845 Quantity: 2 Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 On-Site Service with Emergency Dispatch Dates: 5/7/2025 through 5/6/2026 1 year All parts must be Dell Certified Service tag # 5RJFRN3, 4RJFRN3. Line 20 PowerEdge M640 Part # 815-0862 Quantity: 2 Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance Coverage Dates: 5/7/2025 through 5/6/2026 1 year All parts must be Dell Certified Service tag # 5RJFRN3, 4RJFRN3. The hardware maintenance cost is to include all costs associated with the onsite service/labor, travel expenses, parts and software upgrades for the term of the contract. The maintenance and service is to be completed by a certified technician for the units according to the manufactures suggested maintenance for the optimum quality and performance of the equipment. A confirmation call to the customer shall be made within 30 minutes of the initial request. All part should be 4-hour mission critical. Technician shall be on-site if necessary, within 4 hours of the initial request. All shipping and handling shall be included in total bid amount. DELIVERY: Bid shall include cost of required F.O.B. inside delivery, prepaid and allowed.

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