27-DOC-1000-ISS

The Massachusetts Department of Correction is seeking a contractor to provide authorized maintenance, diagnosis, corrective repair, preventive maintenance, and technical support for the existing Integrated Security System (ISS) and its interfaces at the Souza Baranowski Correctional Center in Milford. The scope of work covers a wide array of technology, including DELL ESXI Servers, GE and Emerson PLC, DeTekion Security Systems, Senstar personnel alarms, BOSCH CCTV, Dukane Intercoms, Juniper network switches, and TRIPP LITE UPS systems. This is a rate-based fee-for-service blanket contract with an estimated annual value of 75,000 dollars and a maximum duration of six years, consisting of an initial two-year term and four optional one-year renewals. The contract specifically excludes the design, procurement, installation, or commissioning of any replacement ISS or facility-wide modernization. The solicitation is designated as a Small Business Purchasing Program (SBPP) set-aside, giving preference to Massachusetts-based businesses with 50 or fewer employees and gross revenues of 15 million dollars or less. Award decisions are based on a best-value evaluation, requiring a minimum threshold of 100 out of 160 base points. Key deliverables include a baseline condition report due within 15 calendar days of the effective date and a preventive maintenance and recovery plan due within 30 calendar days. Contractors must adhere to a one-hour arrival requirement for dispatch and ensure all personnel pass rigorous security and background clearances. Payment is processed via the Commonwealth Electronic Funds Transfer (EFT) program, and bidders are encouraged to implement sustainable packaging practices to earn additional evaluation points.