36C25526F0017 Vital Images Maintenance Service VISN 15

Contract 36C25526F0017 is a firm-fixed price sole-source task order issued by the Department of Veterans Affairs, VISN 15, under ID/IQ contract SPE2D119D0012. The contract awards Canon Medical Informatics, Inc., the original equipment manufacturer, the responsibility for providing comprehensive software and hardware maintenance, upgrades, and technical support for the Vitrea advanced visualization medical imaging system. This support extends across multiple VA medical centers within VISN 15, with the primary place of performance located in Kansas City, Missouri. The total estimated contract value is 838,340.67 dollars, covering a 12-month base period and four 12-month option periods for a total potential duration of five years. The procurement was justified as a sole-source award under FAR 16.505(b)(2)(i)(B) and 38 U.S.C. 8127(c) of the Veterans First Contracting Program, as market research confirmed that Canon Medical Informatics, Inc. is the only authorized provider capable of maintaining the proprietary Vitrea system. Key deliverables include 24/7 remote diagnostics, software patches, clinical expert consultations, and on-site intervention for critical failures to ensure radiology workflows remain operational. The contract is administered by the Network 15 Contracting Office in Leavenworth, Kansas, with oversight provided by Contracting Officer Teresa Cabanting and VSN Biomedical Engineer Ryan Pourcillie.