4122 Employee and Family Assistance Program

The City of Nanaimo is inviting qualified service providers to submit proposals for a comprehensive Employee and Family Assistance Program (EFAP). The program must deliver confidential, structured counseling and support services to employees and their immediate family members. Key components of the EFAP include Critical Incident Response, Substance Abuse Assessment, and Work Referral Services, aligning with the specifications detailed in Section 5.0 of the Scope of Services and Requirements. The procurement process complies with the New West Partnership Trade Agreement, Canadian Free Trade Agreement, and Canada-European Union Comprehensive Economic and Trade Agreement. Proposals must be submitted by February 12, 2026, and all relevant documents can be accessed through the City of Nanaimo Bids&Tenders website. Vendors are responsible for regularly monitoring the site for any updates, including questions, answers, and addenda issued before the closing date. The solicitation is managed by the City of Nanaimo and governed under federal oversight, with the primary point of contact available via email for inquiries. The opportunity is identified under solicitation number BC4122 titled "4122 Employee and Family Assistance Program."