This Combined Synopsis/Solicitation opportunity from Department Of Veterans Affairs was posted on July 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
7A21--NEW- iMedRIS iRIS Software/Maintenance (VA-26-00065187)
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The Department of Veterans Affairs Office of Information and Technology is seeking renewal of licensing, maintenance, and support for the iMedRIS Integrated Research Information System, a critical platform used across multiple VA sites to manage research compliance activities for Institutional Review Boards, Animal Care and Use Committees, Biosafety Committees, Research and Development Committees, and Veterinary Medical Units. The system enables centralized document management, electronic workflow routing, automated notifications, reporting, and regulatory oversight essential to meeting federal and VA research governance standards. Ongoing support is required to ensure continuous operational availability, including 24/7/365 technical assistance, software updates, bug fixes, security patches, version upgrades, configuration support, and integration maintenance with enterprise systems such as CITI training and VA authentication services. The platform has been in use since 2012 with deeply customized workflows aligned to VA policies, making uninterrupted support vital to preventing delays in protocol reviews and maintaining compliance with human subjects protections, animal welfare, and biosafety requirements. The contract requires the contractor to provide comprehensive software maintenance support under a 12-month base period with four optional 12-month renewal periods, covering all aspects of the iRIS platform including access to Clarivate’s online and phone support services. Support must encompass major product releases, critical patch updates, upgrade scripts, data fixes, tax and regulatory updates, and certification with third-party systems. Licensing is tied to the product identifier T4GCZAB55, and performance must ensure cybersecurity compliance, data integrity, and seamless interoperability with VA enterprise infrastructure. The solicitation, numbered 36C10B26Q0459, is issued by the Technology Acquisition Center in Eatontown, New Jersey, with a response deadline of July 16, 2026, and is administered under NAICS code 513210 for software publishing.
General Info
Agency
Contract Value
$29,531NAICS
Place of Performance
NJSet-Aside
Awardee
Award Issued Date
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
This requirement ensures continued operational availability of the system through routine and corrective maintenance, including software updates, bug fixes, security patches, version upgrades, and configuration support. The contractor shall provide functional and technical assistance for issues affecting workflow processing, committee operations, and integrations such as the CITI training interface. Maintenance services are required to sustain cybersecurity compliance, preserve data integrity, and maintain interoperability with VA enterprise services, including authentication, role based access controls, and audit logging.
The continued support for iRIS is essential to ensure uninterrupted processing of research protocols, committee reviews, safety assessments, and associated oversight functions. The system has been in use within VA since 2012 and incorporates extensive local workflow configurations designed to align with VA research processes and compliance needs. Ongoing support allows VA sites to retain these efficiencies, prevent delays in research review cycles, and maintain adherence to human subjects protections, biosafety requirements, animal welfare standards, and VA Office of Research & Development policy.
Performance shall be a 12-month base period with four 12-month option periods.
Description Part No. Quantity iMedRIS Software Maintenance Support Agreement Software Rental and License-T4GCZAB55 1 EA SOFTWARE SUPPORT The contractor shall provide technical support for all subscriptions purchased. All technical support will be provided 24 hours a day, 7 days a week, 365 days a year, to include access to Clarivate online and phone support. All technical support will include but not be limited to major product and technology releases, technical support, updates, fixes, security alerts, data fixes, and critical patch updates, upgrade scripts, tax, legal, and regulatory updates and certification with most existing third-party products/versions.
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